Metrocall Contact Center
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MetroCall is a Contact Center located in Uruguay, with international incursion, providing customized solutions and following the trends and needs of users. Our commitment is the satisfaction of our customers and their end users, adding value through quality management and business intelligence, working continuously in the constant improvement of processes and with flexibility to the demands of our customers. Our mission is to provide our clients with a differential value by betting on a solid and lasting relationship, which makes us their strategic ally in achieving their objectives.
Uruguay
Wilson Ferreira Aldunate,
Montevideo,
Montevideo
11300
$25 - $49/hr
50 - 249
2009
Service Focus
Focus of BPO Services
- Customer Service - 33%
- Back Office Services - 33%
- Call Center Services - 34%
Industry Focus
- Other Industries - 16%
- Business Services - 12%
- Consumer Products - 12%
- Financial & Payments - 12%
- Information Technology - 12%
- Telecommunication - 12%
- Legal & Compliance - 12%
- E-commerce - 12%
Client Focus
70% Small Business
30% Medium Business
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