Proactive, fully-managed IT for SA businesses from R450 per user a month
Overview
MiBOT Support is a South African managed IT services provider (MSP) for SMBs and mid-market businesses that rely on IT but don't run a full internal IT department. Founded in 1999, we operate from offices in Centurion (Gauteng) and Rustenburg (North West), with remote support nationwide.
We deliver proactive, fully-managed IT rather than break-fix: 24/7 monitoring of servers, networks and endpoints, cybersecurity, Microsoft 365 administration, backup and recovery, VoIP communications, and end-user support — all on one flat fee of R450 per user per month (excl VAT), with no surprise call-out invoices and a documented sub-1-hour response SLA on logged incidents.
MiBOT (Pty) Ltd is certified to ISO/IEC 27001:2022 — our information security management system is independently audited and certified by TNV Global (accredited by the United Accreditation Foundation, an IAF MLA signatory; certificate R0NQZTCU20260123ZAFIS1S3, verifiable at iafcertsearch.org). That matters for regulated SMBs in law, accounting, healthcare and finance facing POPIA obligations and client or tender due-diligence. One accountable local team that fixes problems before clients notice them.
What clients say
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What reviewers mention most
“MiBot provided dedicated service that made me feel as if I was their first priority.”
MiBOT Support delivered quick response times and provided workable solutions within reasonable timeframes. This efficiency was especially valuable during our IT infrastructure development project, where they needed to balance transparent access controls across departments with security requirements.
Focus
How the team's effort is distributed across services.
The Positioning
The stack the team uses to move faster.
Where we are
Offices where MiBOT Support operates.
