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We offer comprehensive services including market research, customer development, outbound and inbound outsourcing, and sales calls. Our multilingual team handles tasks from general customer service and technical support to supervisory and QA tasks, ensuring top-quality performance.

Advantages:
Scalability: Adapt to changing needs with ease.
Flexibility: Multiple communication channels.
Cost-effectiveness: Affordable rates starting at $7/hour for bilingual agents.
Global Reach: Multilingual support across time zones.
Linguistic Diversity: Native speakers of numerous global languages.
Rapid Deployment: Quick and smooth setup.
Real-time Analytics: Valuable insights into operations.
Disaster Recovery: High availability and minimal downtime.

We prioritize continuous improvement, client satisfaction, and a supportive work environment, promoting diversity and equal opportunities.

Certifications/Compliance

ISO 9001:2015
ISO 27001
CMMI Level 3
United States United States
1150 Nw 72nd Ave Tower, Miami, Florida 33126
Spain Spain
Avenida Andalucia 11E, Denia, Alacant 03700
613435908
< $25/hr
1,000 - 9,999
2019

Service Focus

Focus of BPO Services
  • Customer Service - 30%
  • Telemarketing - 10%
  • Medical Billing - 5%
  • Payment Processing - 5%
  • Technical Support - 20%
  • Back Office Services - 5%
  • Chat Services - 5%
  • Email Support - 10%
  • Call Center Services - 10%

Industry Focus

  • Transportation & Logistics - 40%
  • Consumer Products - 10%
  • Healthcare & Medical - 10%
  • Hospitality - 10%
  • Information Technology - 10%
  • E-commerce - 10%
  • Startups - 10%

Client Focus

40% Small Business
30% Large Business
30% Medium Business

Detailed Reviews of MIXBS Inc

5.0 1 Review
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  • BPO Services
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  • Most Recent
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Excellent quality and reasonable price

I am really impressed and happy with the tools MiXBS is able to offer. It is really hard to find on the market, especially for the very good price they offer.
There are also some very nice perks like the reports they can provide. They've been tailored to our needs and helped us make some well educated decisions.

What was the project name that you have worked with MIXBS Inc?

Customer support

What service was provided as part of the project?

BPO Services

What is it about the company that you appreciate the most?

Availability, affordability, reporting, quality

What was it about the company that you didn't like which they should do better?

Nothing really

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Hospitality