Customer Experience Service

ModSquad leads the Customer Experience (CX) Service industry. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services.Since 2007, we've been reinventing traditional outsourcing. We embraced remote and steered clear of cubicles in soulless call centers. We secure our distributed team with Cubeless, our patent-pending security platform. We deploy our services by the hour rather than saddle you with inefficient FTEs. And our Mods are so experienced and empathetic it isn't fair to call them "agents" – so we don't. We are the Mods!

Certifications/Compliance

CMMI Level 2
NA
1,000 - 9,999
2007

Service Focus

Focus of BPO Services
  • Customer Service - 25%
  • Technical Support - 25%
  • Chat Services - 25%
  • Call Center Services - 25%
Focus of Admin Services
  • Admin Support - 100%

Industry Focus

  • Art, Entertainment & Music - 15%
  • Education - 15%
  • Gaming - 15%
  • Information Technology - 15%
  • Other Industries - 15%
  • E-commerce - 15%
  • Government - 10%

Detailed Reviews of ModSquad

No Review
No reviews submitted yet.
Be the first one to review