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Peace of mind IT support for MSP businesses

MSPAssist is the subsidiary of Technospecs Technologies Pvt. Ltd, an ISO 9001:2008 certified IT company that is veteran in providing IT managed solutions to the MSP’s worldwide. Established in the year 2008 MSPAssist has been a burgeoning organization and have excelled in providing personalized IT services to the businesses globally. Through all those years in evolution MSPAssist holds pride in associating as Microsoft Gold Partner, Cisco Partner and have been able to hold associations with various other prestigious distributors and resellers like Connectwise Automate, Microsoft Office 365 Cloud, Vmware, etc.

As an MSP, are you planning to scale up your business operations but facing hurdles related to the limited manpower and technical strength? MSPAssist is a one stop solution for an easy to use, scalable, reliable, technically superb and professional support for the MSP businesses. We are a veteran IT company active since 2010. Our peace-of-mind services designed specifically for the MSP businesses help them propel their business and reach their business goals as we collaborate. 

Certifications/Compliance

ISO 9001:2015
India India
Kothi 415, Phase 2, Mohali, Punjab 160055
+916280592042
Canada Canada
422 Richards St, Suite 170, Vancouver, British Columbia V6B 2Z4
(385) 955-3423
$25 - $49/hr
10 - 49
2010

Service Focus

Focus of IT Services
  • Outsourcing - 40%
  • Network & System Administration - 40%
  • IT Consulting - 20%

Industry Focus

  • Information Technology - 100%

Client Focus

60% Medium Business
40% Small Business

Review Analytics of MSPAssist

3
Total Reviews
5.0/5
Overall Rating
0
Recent Reviews

What Users Say

Excellent Service, Knowledgeable and Professional Staff, IT Projects, Migrations, Ongoing Support
Rupali Borkar
Rupali Borkar , Tools Administration Manager at Spirit Telecom Limited
ConnectWise Automate scripting
Martin Bertram
Martin Bertram
Labtech Automate Management
Richard Andrews
Richard Andrews , Director at Aurora IT (NSW) Pty Ltd

What Users Like The Most

  • Knowledge, Professional staff who are able to work with custom requirements

What Users Like The Least

  • Haven’t found any issues dealing with them - always a pleasure to speak to their staff

Detailed Reviews of MSPAssist

5.0 3 Reviews
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Rupali Borkar

Excellent Service, Knowledgeable and Professional Staff, IT Projects, Migrations, Ongoing Support

I always found Mandeep and his team to be extremely professional and skilled team. Mandeep possesses a wealth of knowledge especially in Connectwise Automate scripts and powershell. Mandeep has played a huge role in configuring and ongoing maintenance of our RMM. He has been a key player in a very important project for migrating clients from Ncentral to Connectwise Automate. This required lots of customisation to be setup in the existing platform. Mandeep used a combination of EDFs, scripts, Integration options and performed extensive testing prior to the rollout. The project also involved regularly interacting with different teams and ensuring their requirements were met. Apart from RMM we also hired services from MSPAssist for Autotask Administration, Ncentral RMM, ITGlue setup, Brightgauge Reporting, GemmB. They have always provided high quality deliverables and ensured to deliver services in time.

What service was provided as part of the project?

IT Services

What is it about the company that you appreciate the most?

Knowledge, Professional staff who are able to work with custom requirements

What was it about the company that you didn't like which they should do better?

Haven’t found any issues dealing with them - always a pleasure to speak to their staff

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating
Martin Bertram

ConnectWise Automate scripting

Mandeep has been very helpful with creating scripts to automate software deployment in our environment!

What service was provided as part of the project?

IT Services

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating
Richard Andrews

Labtech Automate Management

The team at MSP Assist provide excellent maintenance and NOC services for us. Always on hand to help and ensure their staff are effective and knowledgeable.

What service was provided as part of the project?

IT Services

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating