Global Contact Center Solutions.

MST is a leading global provider of Business Process Services, Consulting and Multichannel Contact Centre services, focused on improving the customer experience. We collaborate with major brands to help them engage with their customers through different channels to deliver extraordinary customer experiences and increase efficiency through the implementation of process automation. We provide customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialised services from our platforms or from the client's premises.

Spain Spain
Orense 81 planta 6, Madrid, Madrid 28020
$25 - $49/hr
2 - 9

Service Focus

Focus of BPO Services
  • Customer Service - 20%
  • Virtual Assistant - 20%
  • Technical Support - 15%
  • Back Office Services - 30%
  • Call Center Services - 15%
  • Outbound - 100%

Industry Focus

  • Automotive - 25%
  • Business Services - 25%
  • Healthcare & Medical - 25%
  • Information Technology - 25%

Client Focus

90% Small Business
10% Medium Business

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