I paid over $200,000 for an app that was non-functional, unstable, and required a full rebuild.
What was the project name that you have worked with Naked Development?
Mobile App Rebuild Project for Superhuman
What service was provided as part of the project?
Mobile App Development
Describe your project in brief
I hired Naked Development in 2022 to build a new version of my mobile app, Superhuman. The scope included a complete rebuild of the iOS/Android app with new designs, new backend, and feature upgrades. I paid $203,000 upfront over six months, based on their estimate that the project would be completed in 5 months. After months of delays, my team and I had to assume project management and QA tasks due to declining communication and repeated missed deadlines. By mid-2023, I brought in external development teams and eventually a neutral third-party auditor to review the delivered code. Every independent review concluded the same thing: the app was non-functional, unstable, and not launchable, requiring a complete rebuild. The project was never delivered in a usable form. I have now filed a public lawsuit against Naked Development.
What is it about the company that you appreciate the most?
The only “positive” outcome was the hard lesson it taught me about due diligence and vendor oversight. It made me far more careful and informed when selecting future development partners.
What was it about the company that you didn't like which they should do better?
The deliverables never reached a functional state despite full payment, deadlines were repeatedly missed, communication deteriorated sharply over time, and I ultimately had to bring in external experts who confirmed the code could not be launched in any form. The overall experience resulted in severe financial and operational damage to my business.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $200000+
- In Progress
- Education