Outsourcing Customer Service

Nordicom is a center for services regarding better customer relations and we are helping nordic brands to excel and strengthen their market position by creating a more loyal customer base by outsourcing of customer service. We ensure high quality by meeting your customer in every channel offering a 360° service, focus on education, agent-satisfaction and continual coaching. Nordicom - It's solved.

/Nordicom Team

Sweden Sweden
Slottsgatan 8A, Orebro, Orebro 70361
+46762580884
NA
10 - 49
2019

Service Focus

Focus of BPO Services
  • Customer Service - 60%
  • Technical Support - 10%
  • Back Office Services - 10%
  • Chat Services - 10%
  • Lead Generation - 10%

Client Focus

70% Large Business
30% Medium Business

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