Overview

About North Performance Call Center

North Performance Call Center (NPCC)

Scale your business with multilingual customer engagement.

North Performance Call Center (NPCC) is a multilingual contact center providing high-quality customer support, sales, and business process outsourcing (BPO) solutions to companies worldwide.

Whether you need to acquire new customers, strengthen your customer experience, or expand into new international markets, our dedicated teams become a seamless extension of your business.

Our services:

  • Inbound Customer Support
  • Outbound Sales & Cold Calling
  • Lead Qualification & Appointment Setting
  • Customer Service & Help Desk
  • Technical & Administrative Support
  • Back Office Services
  • Multichannel Support (Phone, Email, Chat & Social Media)

Languages:

🇬🇧 English | 🇫🇷 French | 🇩🇪 German | 🇸🇦 Arabic

Why NPCC?

✔ 24/7 multilingual support
✔ Dedicated and scalable teams
✔ Experienced sales and customer service agents
✔ Flexible outsourcing solutions
✔ Fast onboarding and implementation
✔ Performance-driven with KPI reporting
✔ Customized solutions for startups, SMEs, and global enterprises

Whether you're launching a new market, scaling your sales team, or looking to improve your customer experience, NPCC delivers reliable, multilingual contact center solutions designed to grow with your business.

We don't just answer calls ,we help businesses acquire customers, improve customer experience, and scale internationally through multilingual contact center solutions.

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Focus

Service Focus of North Performance Call Center

How the team's effort is distributed across services.

100%

Industries Focus

10%10%10%10%10%10%10%10%10%10%

Client Focus

Small Business60%
Medium Business30%
Large Business10%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

ChatGPT
Sales scripts & customer communication

Where we are

Locations (1)

Offices where North Performance Call Center operates.

Headquarter
Tunisia

Tunisia

Imm Bdv Ave Yasser Arafat
Tunis, Tunis 4054
+4917661872954