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We are a global provider of outsourced contact center services to companies worldwide and deliver customer service for Jordanian market leaders. We deliver exceptional customer service and technical support for the Hospitality and Information Technology industries. Our low-risk solutions enable great service that answers our clients’ needs. We provide high-quality customer care and are consistently ranked by our clients and their customers as their top customer care provider. We focus on customers to build rapport and drive customer satisfaction. We promote a pro-active environment that takes advantage of up-sell and cross-sell opportunities once a customer support issue has been addressed. After we ensure that our representatives can connect credibly with customers, solve their problems, and convert service interactions into sales opportunities, we then work on improving efficiency . Our call center cares for your customers better and help you keep them longer.

 

Jordan Jordan
Bulding No.74, Khalil Al-Salim, Tla' Al-Ali, Amman, Amman 11630
798770899
$25 - $49/hr
10 - 49
2016

Service Focus

Focus of BPO Services
  • Chat Services - 30%
  • Email Support - 35%
  • Call Center Services - 35%
  • Inbound - 50%
  • Outbound - 50%

Industry Focus

  • Advertising & Marketing - 10%
  • Business Services - 10%
  • Financial & Payments - 10%
  • Government - 10%
  • Healthcare & Medical - 10%
  • Information Technology - 10%
  • Telecommunication - 10%
  • Legal & Compliance - 10%
  • Manufacturing - 10%
  • Real Estate - 10%

Client Focus

70% Small Business
30% Medium Business

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