Contact Center Specialists

At Optimum CX we understand that every customer contact is an opportunity to connect and build loyalty with your brand. It is in this connection that we have based our business on. We are 100% committed to providing each and every customer with an exceptional experience.

We know that thorough knowledge base and a helpful staff are just the bare minimum qualities to foster customer service and loyalty in today’s competitive market. It is what every customer expects at a minimum and deserves. We recognize that to deliver an exceptional customer experience companies must do more, much more.

United States United States
745 W Moana Lane, Suite 220, Reno, Nevada 89509
775-499-6400
$25 - $49/hr
250 - 999
1999

Service Focus

Focus of BPO Services
  • Telemarketing - 25%
  • Technical Support - 25%
  • Chat Services - 25%
  • Email Support - 25%

Industry Focus

  • Other Industries - 16%
  • Business Services - 14%
  • Financial & Payments - 14%
  • Information Technology - 14%
  • Telecommunication - 14%
  • Legal & Compliance - 14%
  • Retail - 14%

Client Focus

60% Small Business
40% Medium Business

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