We make building offshore teams black and white.

Pandr Outsourcing builds full-scale offshore teams that slot into enterprise workflows and deliver measurable gains in speed, resilience, and cost efficiency.

Operating from our regional office hub in Legazpi City (Philippines) guarantees a higher tenured team with indsutry leading retention. We secure degree-qualified talent and keep staff turnover under three percent a year, preserving institutional knowledge and data integrity for the long term.

Core Verticals -

Customer and Technical Support Finance Support (bookkeeping, accounts payable, accounts receivable) Ecommerce and Retail Operations Data Antry/Administration and Business Support

Delivery Framework - 

Deep Dive – Data-driven reviews of tickets, cycle times, and handoffs uncover hidden friction across the four verticals.

Plan – We co-define role matrices, KPIs, security controls, and shift coverage to mirror global service windows.

Recruit – A dedicated talent squad sources, tests, and shortlists specialists in cohorts so you can spin up entire work cells, not isolated hires.

Onboard – SOP libraries, sandbox environments, and live dashboards are preloaded before day one, enabling new teams to reach productive baseline in their first week.

Support – A client success manager drives weekly stand-ups, monthly scorecards, and quarterly optimization labs, ensuring continuous performance lift and easy scaling. 

Enterprise-Grade Advantages - 

Scale at Will – Launch a five-person pilot or a 200-seat operation under the same governance model.

Control with Clarity – You retain system ownership, data access, and real-time KPI visibility while Pandr carries HR, payroll, legal, and IT compliance risk.

Security First – Enterpris-grade controls, geo-fenced networks, and biometric office access protect sensitive information.

Operational Resilience – Redundant power, connectivity, and leadership layers keep service levels stable during disruptions. 

Pandr Outsourcing is the obvious first choice for reliable offshore support.

Certifications/Compliance

Great Place To Work
Philippines Philippines
The Vinson, Rizal St, Pob, Legazpi City, Albay, Bicol 4500
1300 219 182
< $25/hr
250 - 999
2016

Why Pandr Outsourcing?

  • 97 percent staff retention rate
  • Money-back guarantee on all new hires
  • Hands on guidance and set up

Service Focus

Focus of BPO Services
  • Medical Billing - 10%
  • Payment Processing - 5%
  • Back Office Services - 20%
  • Chat Services - 10%
  • Email Support - 10%
  • Call Center Services - 35%
  • Medical Coding - 10%

Industry Focus

  • Healthcare & Medical - 15%
  • Telecommunication - 15%
  • Manufacturing - 15%
  • Transportation & Logistics - 15%
  • Information Technology - 10%
  • Retail - 10%
  • Insurance - 10%
  • Utilities - 5%
  • Travel & Lifestyle - 5%

Client Focus

70% Medium Business
5% Large Business
25% Small Business

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