Overview

About PCCI

PCCI Group, one of the Pan-African leaders in customer operations outsourcing , was created in 2001. With 20 years of experience in the management of inbound and outbound contacts, back office operations, fulfillment and digital channels, PCCI has now presence in 8 countries in Africa. The Group operates 12 contact centers for large companies in the telecommunications, media, banking industries as well for institutional players such as governments, NGOs, etc.

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Focus

Service Focus of PCCI

How the team's effort is distributed across services.

100%

Industries Focus

10%10%10%10%10%10%10%5%5%5%5%

Client Focus

Medium Business50%
Large Business50%
Selected Work

Client Portfolio of PCCI

Where their work concentrates - by industry, budget, and timeline.

Clients: 13

Financial & PaymentsBankingInsuranceE-commerceRetailUtilitiesMediaITTelecommunicationGovernmentHealthcare & MedicalArtEntertainment & Music

Where we are

Locations (1)

Offices where PCCI operates.

Headquarter
Senegal

Senegal

Immeuble Jean Lefevre, Rue BX 3, Point E
Dakar, Dakar 10000
221-338697100

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