PCCI
Pan-African leader
PCCI Group, one of the Pan-African leaders in customer operations outsourcing , was created in 2001. With 20 years of experience in the management of inbound and outbound contacts, back office operations, fulfillment and digital channels, PCCI has now presence in 8 countries in Africa. The Group operates 12 contact centers for large companies in the telecommunications, media, banking industries as well for institutional players such as governments, NGOs, etc.
Immeuble Jean Lefevre, Rue BX 3, Point E,
Dakar,
Dakar
10000
221-338697100
$100 - $149/hr
1,000 - 9,999
2001
Service Focus
Industry Focus
- Financial & Payments - 10%
- Government - 10%
- Healthcare & Medical - 10%
- Information Technology - 10%
- Telecommunication - 10%
- Utilities - 10%
- Banking - 10%
- Insurance - 10%
- Art, Entertainment & Music - 5%
- Media - 5%
- Retail - 5%
- E-commerce - 5%
Client Focus
50% Large Business
50% Medium Business
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