Overview

About PFLB

PFLB is a performance and load testing company. Since 2008 our 150+ performance engineers have run load, stress and reliability testing for 300+ companies - banks, retailers, SaaS vendors and public sector systems.

We find the limit of a system before its users do. Load profiles are built from real traffic, peak conditions are reproduced on a test bench, and the bottleneck is reported with numbers: which component gives way, at what concurrency, and what it takes to fix.

Typical engagements: core banking under seasonal peaks, e-commerce before a launch or a sale, cloud migrations, and independent benchmarks commissioned by vendors who need an unaffiliated lab to measure their own product.

Performance testing is our full-time specialty, backed by our own cloud load testing platform with AI-assisted script generation and reporting. That is why a first result can arrive in days rather than months.

Around it we also cover functional testing, test automation and integration testing - for a single release or as an embedded QA team.

SOC 2 Type II certified and ISO 27001 compliant, headquartered in Wilmington, Delaware. 37 published case studies with the numbers are at pflb.us/cases/

What clients say

Review Analytics of PFLB

Every review is verified through Goodfirms before it's published.

4.911 Verified Reviews
Quality5.0
Schedule & Timing4.9
Communication5.0
Overall4.9
Review Summary
Summarized from 11 verified reviews · Updated August 2026
PFLB is recognized for strong performance testing capabilities, particularly in stress and load testing, with skilled technical teams proficient in PHP and backend optimization. Clients consistently praise their communication and customer-oriented approach, including regular check-ins and responsiveness to project modifications. The company is noted for delivering work on schedule, often ahead of agreed deadlines, and maintaining a collaborative, agile project management style that keeps clients informed throughout engagements.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of PFLB
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What reviewers mention most

Cassandra Missan
Cassandra Missan, Associate Attorney at Lee Injury Law, LLC at Lee Injury Law, LLCVerified Review
Posted on Dec 13, 2023

PFLB helped us in a software QA project which was successful

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

Professional service being provided. And it has been a pleasure to cooperate with PFLB. They actually helped with the expansion of our online store. Extensive scalability tests were conducted, resulting in the resolution of performance concerns and a remarkable performance boost exceeding 500%. The store now adeptly processes 50,000 payment transactions per hour, which seem more better for us.

Sudhakar Akkala, General Manager at Napier HealthcareVerified Review
Posted on Aug 9, 2023

Load testing of our Electronic health record software

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

We teamed up with PFLB for bi-monthly load testing of our Health Record software. Their expert team and dedicated project manager surpassed expectations. PFLB's testing enhanced performance, tackling issues proactively. Detailed reports aided improvements. The project manager's guidance refined strategies for long-term goals. Results were clear - improved software performance, higher user satisfaction. PFLB's professionalism, expertise, and commitment are vital. Eager to continue for better software performance.

Eliezer Mwangi, Business Development Manager at Zohari Credit LimitedVerified Review
Posted on Jul 26, 2023

Application testing for Zohari Credit Limited

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

The application testing saved us time and money because before we had an application that used to have bugs every day and our customers weren't happy. When we did the testing and the application was functioning well we were 100% sure our customer will be happy with the new application. The application worked well when it was released to our customers.

Anonymous
AnonymousVerified Review
Posted on Jul 5, 2023

Stress testing project done great

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

PFLB conducted extensive load testing on our software, simulating high user loads to evaluate performance, identify bottlenecks, and optimize the system's responsiveness. Finally, they provided actionable recommendations to improve scalability and optimize resource utilization.

Anonymous
AnonymousVerified Review
Posted on Jun 23, 2023

PFLB is really good at stress testing

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

Many users were on the waitlist for our brand-new AI based smart contract auditing software. To get more confidence before the launch, we stress-tested it with the help of PFLB. They were a great team of engineers who knew everything about software performance. There were a bunch of performance issues during testing, so we managed to fix them before go-live. PFLB provide us with their in-house platform for our testing projects, so we use it to test further software versions. I recommend PFLB and Yurii Kovalov, the CEO, as a competent and experienced team.

Evgeny Nasonov
Evgeny Nasonov, COO at Diffco US, IncVerified Review
Posted on Jun 7, 2023

PFLB deliver on time and have a great customer-oriented culture

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

PFLB seamlessly integrated into our in-house team, so we work in the same sprints together. They deliver on time and have a great customer-oriented culture. PFLB implemented a cloud platform for performance testing, which made it easy for us to scale and test our software. They also created a methodology for load testing, created a test environment, and provided additional volumes of test data to help us accurately simulate real-world usage. We were impressed with their ability to import our existing JMeter scenarios into PFLB, allowing us to run tests seamlessly from the cloud. They also set up the launch of load tests inside the CI/CD pipeline through Jenkins, streamlining our testing process. PFLB's team analyzed test results for all releases and identified performance bottlenecks, providing us with recommendations for optimizing our software's performance. They also provided detailed test reports, allowing us to track our progress and make informed decisions.

Fredric Retzko
Fredric Retzko, Founder at MFR Holdings, LLCVerified Review
Posted on Sep 19, 2022

PHP and backend performance tuning on local and production environments

Overall rating4.0
Quality5.0
Communication5.0
Schedule & Timing4.0
Testing Services

PFLB was willing to work with a very small solopreneur without an enormous investment in capital. Their prices were reasonable and provided me with notable improvements to my php performance. PFLB was not able to solve the problem specifically requested due to their lack of visibility into the hosting environment (DigitalOcean). While this was understandable, I was disappointed that PFLB didn't make me aware of this at the beginning, or didn't know about this limitation. PFLB brought skills to the table that I didn't have and provided improvements that justified the cost.

Luc Richner
Luc RichnerVerified Review
Posted on Jul 6, 2021

Skillful and professional team

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
DevOpsSoftware Development

We have approached Performance Lab when we needed to swiftly grow our team of developers to meet the MVP deadlines. Performance Lab managed to quickly provide a skillful team of professionals at a very competitive price. The team not only helped us achieve our goals but also gave us valuable architectural insights that we will use going forward.

Tony Verified Review
Posted on Jun 23, 2021

Perfect Test Services

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

Performance Lab offers an excellent service in the domain of load and performance testing and supports us in our current projects.

Leon Kopelev
Leon Kopelev, Co-Founder at at FreedomFiVerified Review
Posted on Feb 5, 2021

CSV automation solution

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software DevelopmentTesting Services

Thanks to Performance Lab's CSV solution we managed to decrease certification time from two months to under a week

Dmitri Smirnov
Dmitri SmirnovVerified Review
Posted on Feb 4, 2021

AAA+++ Great company and Great leadership!!!

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software DevelopmentTesting Services

Work with Performance Lab 4+ years, and every time realize what working environment as a small family, everyone so friendly, and care about each other, if they win-win as a team if something failed - failed as a team, never finger-point to other.. Lots of fun during a break time, management cares about every person in the company. If you need help it will be help from everyone even CEO!

Focus

Service Focus of PFLB

How the team's effort is distributed across services.

100%

Industries Focus

25%12%11%10%6%6%6%5%5%5%5%

Client Focus

Small Business35%
Medium Business50%
Large Business15%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

Claude
software engineering, marketing, legal, design
Selected Work

Client Portfolio of PFLB

Where their work concentrates - by industry, budget, and timeline.

Project Industry

Healthcare100%
Major industry focus
Healthcare

Project Cost

$0 to $10000100%
Common project cost
$0 to $10000

Project Timeline

1 to 25 Weeks100%
Typical timeline
1 to 25 Weeks

Clients: 13

TinderIlluminaUdacitySplunkSolarWindsE-onRaiffeizenbankSamsungNOVPECFolderwaveJEAChainguard

Portfolios: 1

Executive Interview

Executive Interview of PFLB

Yurii Kovalov
Yurii Kovalov
CEO and Founder
Visit Profile

Kindly share your feedback on how Goodfirms has been doing so far in increasing your visibility among potential clients.

We believe Goodfirms is a great platform, it unites a large number of different companies and attracts clients looking for sincere feedback about the company’s approach and its expertise. So we believe Goodfirms will help us to expand our business and give potential clients updated information about the services we provide.

Please introduce your company and give a brief about your role within the organization.

I am Yurii Kovalov, CEO and Founder of the software testing company Performance Lab. I am responsible for the global strategic development of the company.

What is the story behind starting this company?

I started working in IT in 2002, right after graduating from the Academy. And I was lucky enough to participate in a lot of Core Banking Systems performance optimization projects. I was very impressed by the level of competence of people who are engaged in load testing and how important it is for business. I plunged into this topic as a performance engineer and then in 2008, I decided to open my own company, which would only focus on testing and analyzing the performance of software and IT systems. That’s how Performance Lab started in Moscow. We attracted quite modest investments and rented a small office in Technopark. At that time, I could not imagine how popular the business I had created could be, and that one day our team would have grown by more than 500 people, and our headquarters would move to the Bay Area.

What is your company’s business model– an in-house team or third party vendors/ outsourcing?

We use two business models. At the moment, we are developing our platform for load testing boomq.io, offering our customers to purchase a subscription. Secondly, we provide professional services for testing the performance of IT systems as outsourcing.

How does your company differentiate itself from the competitors?

Our expertise in load testing and performance analysis is like no other. Although we provide a wide range of testing services, including operational management testing services and test automation projects, our primary focus is performance testing projects. We are rapidly developing our presence in the international market of performance testing.

What industries do you generally cater to? Are your customers loyal? If so, what ratio of clients has been coming back to you?

We work with clients of all sizes from all industries. For example, over the past year, we have completed more than 40 one-time testing projects for small companies and startups. At the same time, we receive 70% of our revenue from regular large customers from a variety of areas, such as banking, insurance, medicine, biotechnology, retail and e-commerce, sports, and aviation. In reality, we have many customers who trust us and stay with us for many years.

Please share some of the services that you offer which clients approach you the most for.

We have a low-cost, modern solution for fast site performance testing for smaller companies. Its advantage is that you get extremely high-quality results that mimic what we provide to our largest customers, but they are delivered much faster and at a significantly lower cost. This is convenient for those with time and budget constraints. For example, if you are preparing for Black Friday and want to know whether your website can handle a large influx of customers, our solution is perfect for you. The solution includes a one-month subscription to our cloud platform for load testing and a few days of performance engineer work. As a result, you get not only a detailed report on the site performance but also a fully configured environment in which you can independently run repeated tests and analyze the results.
The special feature of our classic performance testing services is that we not only test but also help the client localize bottlenecks and performance issues. We analyze the behavior of the system under load and find bottlenecks in all layers of the architecture database, application server, integration bus, and API.

Additionally, it does not matter which client-server protocol the system uses. We test not only web applications but also complex legacy systems based on two-tier Oracle protocols, soap-HTTP, Siebel, and others, including encrypted protocols. 

We are often asked in which cases it is more effective to outsource services than to have a team of testers from the company staff.
 
So if the company does not need to constantly perform testing tasks, which instead only need to be conducted three to four times a year, it is better to outsource teams than to have an entire staff of internal testers.
 
There are situations that require a team of developers from the company's staff, and they do an excellent job with testing; they write tests themselves and know certain approaches and solutions to performing tasks. However, even their knowledge and expertise may not be enough to solve a complex problem quickly and effectively. An outsourced team can bring a new vision to familiar things. Hundreds of our specialists have unique competencies for a specific type of testing. Our goal is to offer our customers the best services available on the QA market,—the most modern and innovative solutions.
 
Performance Lab performs tasks based on the latest tools, the appearance of which we constantly monitor on the market. You can always request feedback and examples of our successful cases.

What is your customer satisfaction rate? What steps do you take to cater to your customer’s needs and requirements?

Our primary objective is to determine whether the client is satisfied and whether they have achieved their goals. For load testing, the main indicators are system performance, including whether the system is coping with the load. For projects like test service management, it is important to reduce the time needed for new versions of products and services to reach the market (time-to-market) and to minimize failures due to poor software quality.

We use a personalized approach to every current and potential client; it is always unique because we try to find the best way for every particular case using only the newest and innovative technologies. By far we have got a lot of positive feedback.

What kind of support system do you offer to your clients for catering to their queries and issues?

We offer 24/7 support by our professional multinational team. We process all incoming inquiries in 4 hours tops.

What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions, etc.)?

For our professional services, we use two engagement models:- fixed cost projects with Time & Materials.

Do you take in projects which meet your basic budget requirement? If so, what is the minimum requirement? If not, what minimum budget have you worked for?

We work with any clients and any budgets.

What is the price range of the projects that you catered to in 2020?

$15,000 - $3,000,000.

Where do you see your company in the next 10 years?

I am aware that we are operating in a dynamic market. Therefore, it makes no sense to predict the future of our industry. Maybe in 10 years, there will be no industry at all, but there will be something else. We always improvise, like in jazz. I am sure of only one thing: we will perfectly understand what our customers want and we will provide them with the best service quality, as we are doing now.

Where we are

Locations (1)

Offices where PFLB operates.

Headquarter
United States

United States

2590 California St, Apt 1244
Mountain View, California 94040
+1-408-418-2552