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Protel BPO, located in Belize City, Belize, is a leading and locally owned outsourcing provider. Since 2013, it has been delivering exceptional INBOUND and OUTBOUND omnichannel contact center services of the highest quality.

 

Protel BPO, an outsourcing center based in Belize offers cost-effective solutions, top-notch training, and a positive work environment. The company prides itself on its unique approach to providing customer service and maintaining client relationships. With a strong focus on employee satisfaction, Protel BPO boasts a high retention rate and an empathetic corporate culture. Leveraging Belize's growing contact center industry, the company emphasizes its staffing flexibility, reliable infrastructure, and an enthusiastic labor force, positioning itself as a reliable nearshore outsourcing option.

BelizeBelize
160 Newton Barracks Rd, na
(501) 223-4837
< $25/hr
250 - 999
2010

Service Focus

Focus of BPO Services
  • Inbound - 80%
  • Customer Service - 45%
  • Call Center Services - 45%
  • Outbound - 20%
  • Telemarketing - 10%

Industry Focus

  • Consumer Products - 20%
  • Retail - 20%
  • E-commerce - 20%
  • Automotive - 5%
  • Business Services - 5%
  • Information Technology - 5%
  • Telecommunication - 5%
  • Manufacturing - 5%
  • Utilities - 5%
  • Travel & Lifestyle - 5%
  • Industrial - 5%

Client Focus

20% Small Business
60% Midmarket Business
20% Enterprise

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Client Portfolio of Protel BPO

Clients: 1

  • J CRew