Overview
$25 - $49/hr
50 - 249
2013
QA Madness covers the full scope of the quality assurance tasks – from product analysis to specialist selection and testing. The company can set-up both manual and automated testing processes depending on a client’s needs or independent product analysis.  The QA Madness team has solid domain knowledge in a number of industries, including healthcare, fitness, e-commerce, logistics, e-learning, media & entertainment, and mobile gaming. Clients can b

QA Madness covers the full scope of the quality assurance tasks – from product analysis to specialist selection and testing. The company can set-up both manual and automated testing processes depending on a client’s needs or independent product analysis. 

The QA Madness team has solid domain knowledge in a number of industries, including healthcare, fitness, e-commerce, logistics, e-learning, media & entertainment, and mobile gaming. Clients can be sure to get close communication with QA engineers, detailed reports, and valuable feedback with recommendations on quality improvement. 

QA Madness can become an extension to a development team or a fully-functioning remote QA department, helping to release better software products.

Key Clients

FightCamp, BuyerQuest, Gearheart, eWave Commerce, Lunaphore

lt
Lithuania
QA Madness
Konstitucijos pr.12, Vilnius, Vilnius LT09308
+370(614)87115
Focus Area
Service Focus
  • Testing Services
100%
Industries Focus
  • Consumer Products
  • Healthcare & Medical
  • Startups
  • E-commerce
  • Information Technology
  • Education
  • Advertising & Marketing
  • Gaming
  • Other Industries
  • Business Services
20%
18%
14%
12%
11%
8%
7%
5%
3%
2%
Customer Reviews
5.0 (3 Reviews)

Highly-skilled team, timely deliverables & efficient communication

Anna Vasiukhno
posted on 22/10/20
We’re a recruitment agency working with QA Madness on a partnership basis. Once our clients look for remote QA specialists, we reach out to QA Madness, and they provide us with those. The team has a strong background in testing of different kinds of software: desktop, web, and mobile apps. Their expertise is backed by efficient communication, reliability, and a result-oriented approach. That is what our clients say.

We’ve also heard about the QA team’s enthusiasm in terms of finding weak points and improving software performance as well as highly reliable customer support during the whole process of cooperation. The clients' appreciation spread on clear timelines and effective feedback provided by the specialists. With this positive experience in mind, we are more than happy to continue our cooperation with QA Madness.

What is it about the company that you appreciate the most?

Efficient communication, reliability, and a result-oriented approach

What was it about the company that you didn't like which they should do better?

N/a in our case

Project Details
Testing Services
$0 to $10000
posted on 22/10/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Reliable sources of high-quality specialis

Elen Kuklina
posted on 21/12/20
The testers we got lucky to have from QA Madness are super effective, responsible and friendly guys. They dig deep into the scenarios to identify the bugs that are not easy to find. Guys learn fast, help us find weak places in the requirements and make a great team with our internal QAs.
Highly recommend QA Madness not just for their QA specialists but for the management team too. They are highly interested in improving their stuff so gather feedback and guide their team accordingly. QA Madness is definitely worth working with.

What is it about the company that you appreciate the most?

The analytical and proactive approach of the team

What was it about the company that you didn't like which they should do better?

Everything is great. It was confirmed by both internal and external development teams as well as product management team run by our client.

Project Details
Testing Services
$0 to $10000
posted on 21/12/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Awesome Experience!

Malay Patel (PMP)
posted on 12/5/21
QA Madness is a great partner for us. They are very professional, responsive, and thorough. Its been a pleasure working with them and I look forward to continuing to work together on multiple future projects. We highly recommend QA Madness for any and all QA needs.
Project Details
Testing Services
posted on 12/5/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings
Executive Interview
Dmitriy Nortenko
Dmitriy Nortenko
CEO, QA Madness
Please introduce your company and give a brief about your role within the organization.
I am the founder and CEO of QA Madness, a quality assurance company. Our mission is to assist businesses in delivering better products and services, as well as a more positive user experience. Therefore, we always put the quality of services we provide before money.

The QA Madness team aims not only to cover the testing and quality-related tasks but also to help clients improve their processes. By doing that, we make sure that everyone engaged in the development can feel comfortable and do their work as efficiently as possible.
What is the story behind starting this company?
The concept of quality has always been interesting to me, regardless of the industry. I’ve always paid attention to the way different businesses and institutions treat their customers, whether it is the B2B sector, a government body, or a coffee shop. For as long as a person pays for something, they should receive the experience that equals their investment. To make this exchange equal, you have to meet the client’s expectations. Finding this balance is what helps to build long-term relationships. So the reflections on this issue finally drove me towards quality assurance in the tech industry.
What is your company’s business model – in-house team or third party vendors/ outsourcing?
QA Madness is an outsourcing company with an in-house team. From the very beginning, I aimed to organize the company’s activity in a way that will allow catering the full cycle of QA services a client might need, and we managed to achieve it.
How does your company differentiate itself from the competition?
We don’t look for competitors. Probably, that makes QA Madness different. We have an idea and a purpose, and the team works to accomplish it. If there are people with similar ideas around, I would prefer to partner with them instead of competing. Moving toward common goals together makes more sense.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
The list of industries we work with includes e-commerce, healthcare, logistics &  delivery, e-learning, marketing, media & entertainment, and more. 93% of the companies that start cooperation with QA Madness become the company’s long-term clients.
Please share some of the services that you offer for which clients approach you the most for?
The clients approach us mainly for software testing. Manual and automated testing along with analytics make the greatest share of the services we provide.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Our customer satisfaction rate is 87%. And it’s not just my opinion, but the recent feedback. We regularly communicate with the clients in order to stay aware of their attitude, know how relevant the way we deliver the services is, and see the real picture when it comes to the satisfaction rate.

As for meeting the clients’ needs, we’ve always valued flexibility and a personalized approach. To be more specific, the team always takes a look at the requirements and offers the most suitable solution. We never persuade a client to order something they don’t need at the moment just for the sake of selling more services.
What kind of support system do you offer to your clients for catering to their queries and issues?
QA Madness has an efficient Customer Care Department that helps with all questions regarding our services and processes. They offer ongoing support starting from the moment of onboarding.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
QA Madness uses the Pay-per-Project model.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If not, on what minimum budget you have worked for?
Project length is our only requirement at the moment. After analyzing the processes carefully, we found out there was a time threshold that made a project profitable. If a project is supposed to last less than that, it is economically unfeasible for us and means working at a loss.
What is the price range (min and max) of the projects that you catered to in 2020?
As much as I'd like to share the numbers, it is commercially sensitive information, so I can’t.
Where do you see your company in the next 10 years?
Of course, I have a vision for the company’s development and some ideas for its future. However, given the latest events and the present unstable business environment, I’m not sure you can be certain about what will happen in 10 years. So for now, I’d rather keep those ideas for myself and focus on translating them into reality.
Clients & Portfolios
Portfolios
Functional Testing for Magento Support Agency
Functional and Negative Testing of the E-Learning Platform
Testing Process Setup for the Cancer Research Software
Marketplace case in Tokyo: API Service Testing, Transition from Python 2 to Python 3