Refresh Technologies

Refresh Technologies is a women-owned, security-first managed IT provider based in Charlotte, North Carolina. Since 1999, we have helped growing businesses run secure, reliable technology so they can focus on their work.

We manage the complete technology environment for our clients, from networks, servers, and endpoints to cloud platforms like Microsoft 365, Google Workspace, and Azure. Our clients include firms in architecture, engineering and construction, manufacturing, nonprofits, and professional services. Our approach is built on recognized security frameworks, including CIS Controls, NIST CSF, HIPAA, PCI-DSS, and SOC 2, so clients are prepared for audits, cyber insurance requirements, and the risks that come with running a modern business.

Every client has a dedicated account manager who also serves as their vCIO, leading regular Technical Business Reviews and long-term technology planning. Our help desk is available 7am to 7pm on weekdays, with 24/7 monitoring and emergency support, and a live person answers the phone around the clock.

We see our clients as partners, and we measure success by how well their technology supports their goals.