Overview

About RemoteLink Pty Ltd

RemoteLink provides high-quality, low-cost information technology support around NSW and Far North QLD, focusing on Sydney, Parramatta, and Cairns. We are fully Australian-owned. RemoteLink head office is located in Parramatta. We also have a branch office in Cairns. We offer IT solutions to small and medium-sized businesses to build their IT infrastructures and reduce the cost of system maintenance and management.

What clients say

Review Analytics of RemoteLink Pty Ltd

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Quality5.0
Schedule & Timing5.0
Communication5.0
Overall5.0
Review Summary
Summarized from 1 verified reviews · Updated August 2026
RemoteLink Pty Ltd received praise for strong teamwork and clear communication with its client. The company was noted for providing good service and delivering work that met expectations. Clients appreciated the collaborative approach and straightforward interactions throughout the engagement.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of RemoteLink Pty Ltd
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What reviewers mention most

AnonymousVerified Review
Posted on Jun 4, 2026

They proved us great service and really happy about their service.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

RemoteLink handled our Office 365 configuration flawlessly. They set up all 10 business accounts on schedule, and their team demonstrated excellent coordination and clear communication throughout. The only area where they could improve is providing more detailed documentation—while their responsiveness made direct contact easy, comprehensive written guides would help us better understand their processes and reduce our dependency on back-and-forth communication.

Focus

Service Focus of RemoteLink Pty Ltd

How the team's effort is distributed across services.

100%

Industries Focus

10%10%10%10%10%10%10%10%10%10%

Client Focus

Small Business60%
Medium Business30%
Large Business10%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

Gemini
Enhance support with AI insight and faster service
ChatGPT
Deliver smarter support and automate routine tasks

Where we are

Locations (1)

Offices where RemoteLink Pty Ltd operates.

Headquarter
Australia

Australia

Level 1/93 George St
Parramatta, New South Wales 2150
0415558268