Responsive Call Center
Managing inbound calls & outbound call services
Responsive Call Center has over 40 years of experience managing inbound, outbound and business process outsourcing services to satisfy our customers’ unique needs. We provide real time technological solutions to optimize work flow. Our call centers utilize a myriad of telecommunication applications including IVR (Interactive Voice Response), WFM (Workforce Management), Softphone Software, CTI enabled phone systems. We have centers in: Pennsylvania, Georgia, Florida, Managua (Nicaragua), Lima (Peru).
United States
2525 Ponce De Leon Blvd. 3rd Floor Coral Gables,
Miami,
Florida
33134
(855) 969-0009
United States
1591 Hayley Ln. Suite 102,
Fort Myers,
Florida
33907
(888) 704-8790
United States
800 Kennesaw Ave. NW Suite 330,
Marietta,
Georgia
30060
(770) 429-2555
United States
11 Parkway Center. Suite 100,
Pittsburgh,
Pennsylvania
15220
(412) 571-2630
$50 - $99/hr
50 - 249
Service Focus
Focus of BPO Services
- Customer Service - 10%
- Technical Support - 10%
- Back Office Services - 20%
- Lead Generation - 20%
- Email Support - 20%
- Call Center Services - 20%
- Inbound - 50%
- Outbound - 50%
Industry Focus
- Business Services - 20%
- Healthcare & Medical - 20%
- Information Technology - 20%
- Telecommunication - 20%
- Designing - 20%
Client Focus
90% Small Business
10% Medium Business
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