Gary N, Director of Operations at Capital Enterprise
Posted 6 months ago
CRM Development, AI Solution Development, Software Integration
Our experience with Rivo Agency was excellent. From the first call, they showcased strong knowledge of CRM customization, AI-driven automation, and data security. Their team helped us move from a fragmented system to a centralized CRM with predictive analytics, enabling better customer insights and faster decision-making. Communication was smooth, and they guided us patiently through each stage. The final product exceeded expectations in both functionality and ease of use.
What was the project name that you have worked with RIVO AGENCY?
CRM solution with AI automation to transformed our operation
What service was provided as part of the project?
Web Development
Describe your project in brief
We needed a robust CRM that could automate repetitive tasks and provide actionable insights. Rivo Agency designed a custom system with predictive lead scoring, automated campaigns, and real-time dashboards.
What is it about the company that you appreciate the most?
Their ability to blend technical expertise with business understanding.
What was it about the company that you didn't like which they should do better?
Training sessions were a bit fast-paced for our non-technical team, but they later gave extra support.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $10001 to $50000
- Completed
- Financial & Payments