Larry Morin, VP of Sales at Zimmer Biomet
Posted 2 months ago
Rocket Development built our web app, achieving high satisfaction and 80% patient improvement.
Rocket Development helped us build the web app we needed. Initially, they did some basic market research and asked to do some user and industry interviews. After that, they worked on the design phase, and they then built the software piece using Ruby as one of the main technologies.
Once we launched our clinical study, Rocket Development stayed with us and managed product updates and technical support. This process included interacting with patients and doing backend bug fixes. Basically, they provided us with a full-service design, development, and execution of this product.
We measured this project's success based on the trial results. Thanks to this product, we received incredibly positive feedback from users and great customer satisfaction scores. We also had really good exit interviews, and 80% of our patients told us that their disorder had extremely improved. Thus, we also achieved what we wanted to achieve from a patient perspective.
Once we launched our clinical study, Rocket Development stayed with us and managed product updates and technical support. This process included interacting with patients and doing backend bug fixes. Basically, they provided us with a full-service design, development, and execution of this product.
We measured this project's success based on the trial results. Thanks to this product, we received incredibly positive feedback from users and great customer satisfaction scores. We also had really good exit interviews, and 80% of our patients told us that their disorder had extremely improved. Thus, we also achieved what we wanted to achieve from a patient perspective.
What was the project name that you have worked with Rocket Development?
Web App Dev & Execution
What service was provided as part of the project?
DevOps
Describe your project in brief
We were developing our first beta program, and we needed someone to create an app around a third-party software system to create a data environment for a clinical study.
What is it about the company that you appreciate the most?
Rocket Development was very supportive, positive, collaborative, and professional. They also demonstrated a lovely camaraderie and respect for each other, and we even learned from them a few things on how to improve our interactions. Overall, they had a very positive corporate culture, and it was a very joyful experience for us. In addition to that, Mark is an exceptional leader and hires very talented people.
What was it about the company that you didn't like which they should do better?
It would be fantastic if Rocket Development could reduce their price a little. Other than that, they were perfect.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $50001 to $200000
- Completed
- Healthcare & Medical