Secomm

Client: Vinamilk
Industry: Dairy 
Location: Vietnam
Website: https://new.vinamilk.com.vn/
Product Delivered: eCommerce System

Business Problems:

• The number of orders is expected to increase five times, from 30,000 to 150,000 orders/month
• The need of synchronising real-time data on pricing, product, weight, and cost from various systems and sales channels
• Complex data structures from old to new system

Technical Solution:

• The system is built on the Shopify Plus platform with guaranteed performance from the SaaS model system, ensuring an average order volume of 10,000/day that can be even higher during peak seasons
• Synchronise real-time online orders from Shopify to the OMS order processing system, as well as synchronise bills of lading from OMS to Shopify and promptly alert clients of delivery-related information (location, day, and hour)
• Create detailed data models, identify source systems, target systems, data formats and data structures to help both parties clearly visualise how data will move, thereby devising a conversion plan

View more: https://secomm.vn/project/vinamilk-unprecedented-shift-using-shopify-plus/

Client: Laybyland
Industry: Marketplace
Location: Australia, The USA, New Zealand
Website:

• https://www.laybyland.com.au/
• https://mylayby.com/
• https://mylayby.co.nz/
• https://layawayland.com/

Product Delivered: eCommerce Marketplace
Business Problems:

• Laybyland transitioned from a B2C to an online multi-vendor marketplace model.
• Data Consolidation Problem: Business operated in 3 countries, 2 installment methods, 5 websites integrated with 1 ERP
• Full ownership & management of the payment process without dependence on a third party.
• Continuously upgrade the system to meet the development of the business model and optimize user experience.
  • Payment: from 2 to more than 15
  • Number of SKUs: from 10K up to more than 400K
  • Number of installment orders in active status at a time: from several hundred to more than 10K
  • Revenue of each website: 30 million USD/website

Technical Solution:

• Deploy an eCommerce marketplace with Marketplacer, synchronize data with Magento 2.
• Business Analysis: discuss and analyze thoroughly to come up with a long-term development plan for the entire system as well as detailed plans for each specific stage.
• Synchronize data from Magento 2 to Marketplacer.
• The initial system design is extremely flexible, the admin server and the website are completely separate, to optimize the performance of processes in the system.
• The entire system is hosted on AWS to ensure a consistent system, cash flow is always smooth and secure no matter how high the number of transactions.

View more: https://secomm.vn/project/laybyland/

Client: Changi Airport Group
Industry: Wine Retail
Location: Singapore
Website: https://www.ishopchangi.com/
Product Delivered: iShopChangi Wines eCommerce
Business Problem:

• UI/UX design combines elements from the wine industry, Changi Airport Group and Duty Free Shop Group
• Sophisticated pricing computation and display system for alcoholic beverages based on several tax principles
• Create customer groups to handle order processing and fulfilment
• Visitor & Checkout traffic dramatically increased during promotion campaigns (100 - 200 times compared to normal)

Technical Solution:

• Worked out right away within 2 days a new infrastructure as well as a tactic team and strategy to deal with that kind of traffic in the next promotions
• Tweak the brand identity elements while maintaining the UI/UX design for the wine eCommerce industry
• Build algorithm based on logic provided by iShop Changi Wines to create a pricing calculation/display system for alcoholic beverages
• Optimizing the filtering feature for the product category and attribute system based on many combined criteria to help customers find the right product
• Upgrading the system's load capacity to more than 200 times, handling about 5,000 - 10,000 users at the same time checkout
• Provide superior delivery choices to accommodate all airport consumers

View more: https://secomm.vn/project/changi-airport-group/

Client: Suzuverse
Industry: Fintech
Location: Japan, Korea, Vietnam, Thailand, Philippines, Indonesia, Brazil and Bangladesh
Website: https://suzuverse.com/
Product Delivered: eCommerce System

Business Problems: Connect all eCommerce stores to the Suzuverse's Account Management System (AMS)

Technical Solution:

• Integrate Single Sign-On (SSO) into one of the three AMS system applications of Suzuverse, allowing access to 2 applications without having to log in again. 
• Design the 'SSO flow' for each process, including Account Registration (Registration), Login (Login), Forgot Password (Forgot Passwords), Logout (Logout), and Update Personal Profile (Update Profile).
• Develop a custom app to seamlessly connect the eCommerce store system with the AMS system. 
• Using Shopify Plus to synchronize data related to products and transactions.

View more: https://secomm.vn/project/shopify-plus-catapulted-suzuverse-into-bigleague/

Client: Annam Group
Location: Vietnam
Industry: Wine Retail
Website: https://warehouse-asia.com/
Product Delivered: eCommerce System
Business Problems: Creating a wine industry-specific eCommerce website
Technical Solution:

• Develop the website with Magento 2
• UI/UX design with wine and spirits particularities
• Optimize displaying system with complicated categories and attributes
• Integrate and synchronize the 3 systems: POS, ERP, Magento
• Integrate Onepay payment gateway
• Produce a particular costing system to support delivery
• Implement the multi-stores function

View more: https://secomm.vn/project/the-warehouse/

Client: Annam Group
Location: Vietnam
Industry: F&B
Website: https://shop.annam-gourmet.com/
Product Delivered: eCommerce System
Business Problems: 

• Real time Stock consolidation is complex because sales can happen at the same time at all 9 stores as well as online store
• Various product types with different stock unit management, especially fresh products as 1-gram accuracy
• The need of expanding eCommerce channels to optimize business

Technical Solution:

• 2-ways integration with Picking PDA and POS at 9 physical stores for the order fulfillment process
• 2-ways stock calculation algorithm, updating process between Magento & ERP
• Develop the website with Magento 2
• Implement the multi-stores function
• Manage the entire products with Akeneo PIM
• Optimize complicated categories and product attributes for alcoholic drinks
• Integrate and synchronize the 3 systems: POS, ERP, Magento
• Integrate Onepay payment gateway
• Integrate analytics tools: Google Analytics and Google Tag Manager
• Construct the loyalty management system
• Develop customized shipping-time options

View more: https://secomm.vn/project/annam-gourmet-market-eg/

Client: Optergy
Industry: Energy Management & Smart Buildings
Location: US
Website: Private access

Product Delivered: eCommerce System

Business Problems:

• Switching the platform for the old licence management system with extremely complex publishing algorithms and processes
• Manage both hardware and software products with subscription management
• Convert the platform for product warranty management from the old system written in VB.NET to web technologies, and at the same time integrate with the PDA devices of the technical staff for the installation and maintenance process. maintenance
• The entire old system does not have a single technical or functional document

Technical Solution:

• Use reverse engineering to learn how the entire legacy system works, rewriting all technical and functional documents and processes being operated
• Improve and optimise running processes so Optergy can operate more efficiently
• Bring a whole new process into the eCommerce system and build the integration with software & licence management tools

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Client: Jasnor
Industry: Toys and gifts
Location: Australia, New Zealand
Website:

• https://www.jasnor.com.au/
• https://www.jasnor.co.nz/

Product Delivered: eCommerce System
Business Problems:

• Synchronize data between 2 websites and different branches in Australia and New Zealand to control business activities
• The challenge of integrating merchants' third-party systems in order to stay up with the most recent data
• There are several payment options: Allow for multiple payments on an order, allow payment for upcoming goods, and temporarily out-of-stock products

Technical Solution:

• Migrating data from Magento 1 to Magento 2 to improve efficiency
• Integrate SAP, Magento and other 3rd parties to synchronize data
• B2B debt management solution allows customers to purchase goods with debt and choose invoices to pay, help customers manage cash flow
• Provide support channels for each client to solve shopping-related issues rapidly
• Using Excel files to update content, makes it simple to change promotions and maintain merchant information

View more: https://secomm.vn/project/jasnor-2/

Client: Trentham Estate
Location: Australia
Industry: Wine Retail
Website: https://trenthamestate.com.au/
Product Delivered: eCommerce system
Business Problems:

• UI design suitable for the wine industry and brand elements
• Specific payment and shipping system for alcoholic beverages
• Digital transformation for Wine-Club membership management with subscription business model

Technical Solution:

• Managing the technology infrastructure system and optimising the search function with DigitalOcean 
• Use Redis Cache to maintain the stable performance of the website, effectively support the e-commerce operation
• UI design with specifics of the wine industry and Trentham Estate elements
• Integrate Stripe payment gateway to process recurring payments
• Provide a separate delivery feature that enables consumers to adjust the frequency of deliveries throughout the year
• Build a Wine-Club membership that automatically generates orders and payments based on customer needs at regular intervals or Special Events of the year (Christmas, Happy New Year, etc.)

View more: https://secomm.vn/project/the-warehouse/

Client: Rodshop
Location: Australia
Industry: Auto parts
Website: https://www.rodshop.com.au/
Product Delivered: eCommerce System
Business Problems: The need to migrate from Magento 1 to Magento 2 for business purposes
Technical Solution:

• Migrate all the data and function systems from Magento 1 to Magento 2
• Optimize the sorting and filtering feature
• Content optimizing for detailed product pages
• Integrate the Afterpay and ZipPay to process "buy now, pay later" payment

View more: https://secomm.vn/project/rod-shop/

Client: Eureka Skydeck 88
Industry: eTicket
Location: Australia
Website: https://www.melbourneskydeck.com.au/
Product Delivered: A convenient e-ticket system
Business Problems: Building an online ticket booking system into existing WordPress website, allowing tourists to order tickets without having to stand in line at the ticket office
Technical Solution: 

• Adding an eCommerce feature system to an existing WordPress system
• Create a comprehensive ticketing system for multiple consumer categories
• Payment gateway solution that enables domestic and international consumers to pay quickly and easily
• E-tickets feature information and barcodes that allow clients to swiftly check-in at the counter

View more: https://secomm.vn/project/eureka-skydeck/

Client: Seconds Deals
Industry: Dropshipping
Location: Australia
Website: http://secondsdeals.com.au/
Product Delivered: eCommerce System

Business Problems:

• Build an eCommerce marketplace where sellers can sell new items with some cosmetic defects
• The marketplace should be user-friendly, allowing buyers to make online payments easily
• Develop the Seller Portal equipped with essential features tailored to sellers, allowing them to oversee multiple warehouses & seamlessly integrate with shipping providers for order synchronization. Plus, Sellers should have the capability to effortlessly import products from a file
• Build a function to synchronize products from Shopify

Technical Solution:

• Build a Magento 2-powered marketplace with an intuitive & user-friendly for seamless shopping experience
• Implement the Multi-Ventor Marketplace Extension, allowing Sellers to manage products, process orders, configure shipping methods, request withdrawals, manage multiple warehouses & import products via file uploads
• Implement the Multi-Ventor Marketplace Extension, allowing Admin to manage Sellers and their products, orders and withdrawal requests
• Integrate with Startrack’s API for seamless order synchronisation and automated shipping fee calculations
• Integrate Ship24 for order shipping tracking and Stripe for online payments
• Build a function to synchronise products from Shopify to the marketplace for large-scale sellers

View more: https://secomm.vn/project/seconds-deals-online-marketplace-magento-2/

Client: My Market
Location: Hong Kong
Industry: eGrocery
Website: https://mymarket.com.hk/
Product Delivered: eCommerce System
Business Problems:

• The need of upgrading an eCommerce website for long-term growth
• Products, inventory, orders, and packaging are still managed manually.
• Complex management procedure with several codes and expiry dates
• The previous process has issues regulating the product quantity between the ERP system and the warehouse 
• Hard to deal with unexpected situations such as the Covid-19 epidemic, social distancing, natural disasters, etc

Technical Solution:

• Create several modules to digital transfer and automate all manual steps in the previous system to the new one
• Build a set of modules to connect APIs with Netsuite (ERP) system to migrate data from Drupal to Magento 2 
• Provide a feature that sends emails to employees when a product is going to expire so that My Market can give a solution as soon as possible
• Developing a cut-off time feature to create a process for the whole delivery management
• Added the ability to temporarily delay delivery to deal with unforeseen scenarios or Hong Kong weekends and holidays

View more: https://secomm.vn/project/my-market-ecommerce-grocery-website-on-magento-2/

Client: Kuehne+Nagel
Industry: Logistics
Location: Global
Product Delivered: HR-games
Business Problems: Kuehne + Nagel recognises the importance of using technology to boost recruiting while saving time and money
Technical Solution: Minigames based on PHP for the three idea-concepts

• ️Kuehne Nagel story: A role-playing game with puzzles, examining the candidates IQ and problem-solving ability. Players must help the people/animals successfully across the river while winning the puzzles and moving swiftly. If passing all the puzzles and having a fast speed, the player will get a maximum of 5 points, corresponding to 5 stars
• ️Kuehne Nagel maze: Role-playing + strategy game examines the players logical thinking ability throughout fighting their way through an intricate maze to the warehouse. Additionally, players need to survive from the enemies and overcome the challenges along the way. Similar to the Kuehne+Nagel story, the players will get up to 5 stars when passing the game
• ️Kuehne Nagel transport: A tactical game examines agility, dexterity, and observation skills. The player must move the rectangle from a current rotating circle into another. If that object touches the red arc round, the mission fails

View more: https://secomm.vn/project/kuehne-nagel/