Overview

About Sereno IT Support

At Sereno we make people the focus of IT Support.

Our people-centric approach ensures we always deliver impeccable customer service while also providing technology insight and consultancy to make your business a success.

We’re motivated by how the right, proactive IT advice delivers mutually beneficial results for you and us, allowing us to build a truly united technology partnership.

What clients say

Review Analytics of Sereno IT Support

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Quality5.0
Schedule & Timing5.0
Communication5.0
Overall5.0
Review Summary
Summarized from 1 verified review · Updated October 2026
Sereno IT Support is noted for delivering fast and reliable IT support with strong communication practices. Clients appreciate the team's sense of ownership, with technicians taking a thorough approach to resolving issues by addressing root causes rather than applying quick fixes. Their proactive attitude toward managing IT infrastructure stands out as a key strength.
✦ AI-generated summary. May not reflect every review.
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What reviewers mention most

Julia Klotsko, CMO at Panem AgencyVerified Review
Posted on Oct 2, 2026

“Sereno IT delivers fast, reliable IT support services with great communication, and it truly feels l”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

We've worked with Sereno for over a year, and they've made IT one less thing to worry about. They respond quickly to issues, explain things clearly, and actually dig into root causes so problems don't resurface. What really stands out is how they treat our infrastructure like it's their own—they feel like part of our team rather than an outside vendor. This lets our agency stay focused on client work instead of managing IT headaches.

Focus

Service Focus of Sereno IT Support

How the team's effort is distributed across services.

50%50%

Industries Focus

10%10%10%10%10%10%10%5%5%5%5%

Client Focus

Small Business100%
Selected Work

Client Portfolio of Sereno IT Support

Where their work concentrates - by industry, budget, and timeline.

Project Industry

Real Estate60%
Fintech20%
Nonprofit20%
Major industry focus
Real Estate

Project Cost

Not Disclosed40%
$0 to $1000060%
Common project cost
$0 to $10000

Project Timeline

Not Disclosed100%
Typical timeline
Not Disclosed

Portfolios: 5

Where we are

Locations (1)

Offices where Sereno IT Support operates.

Headquarter
United Kingdom

United Kingdom

20 Red Lion Street
London, England WC1R 4PS