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On-demand customer service staffing

Most leaders feel overwhelmed when the unexpected impacts the customer experience. With Simplr customer service, you'll always have on-demand staffing to answer every online customer question - so you can be in control and stay focused on growing the business. 

United States United States
450 Townsend Street, Suite 204, San Francisco, California 94107
< $25/hr
50 - 249
2017

Service Focus

Focus of BPO Services
  • Customer Service - 100%

Industry Focus

  • Business Services - 100%

Client Focus

100% Medium Business

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Client Portfolio of Simplr

Project Industry

  • Advertising & Marketing - 100.0%

Major Industry Focus

Advertising & Marketing

Project Cost

  • Not Disclosed - 100.0%

Common Project Cost

Not Disclosed

Project Timeline

  • Not Disclosed - 100.0%

Project Timeline

Not Disclosed

Portfolios: 1

GroupM GradX

GroupM GradX

  • GroupM GradX screenshot 1
Not Disclosed
Not Disclosed
Advertising & Marketing

Brief

Leading media investment company, GroupM, is positioned to shape the next era of media where "advertising works better for people".

Launched in 2020, GroupM's GradX Africa Program is a 12-month long, full-time 360-degree media training program for South Africa and Sub-Saharan Africa. Simplr was tasked to bring this e-learning program to life, ensuring a cohesive and polished appearance carefully crafted to reflect GroupM's modern visual language.

Solution

We started with the design of the overall visual language of the course modules and opening animations, which involved creating a unified look and feel to help users engage with the program, absorb information, and have an enjoyable learning experience. This was followed by the curation of an all-encompassing program with bespoke virtual sets.

In collaboration with Motionworx, we filmed the speakers against green-screen backgrounds and created captivating virtual sets to enhance the various module presentations. This ensured a polished final product, making the course material accessible and entertaining to all students.

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