
Sirius Horizons
AI, CRM & Automation for Service Businesses
Overview
About Sirius Horizons
Founded in 2019 and headquartered in London, United Kingdom, Sirius Horizons is the technology and operational intelligence division operating under Sirius Hospitality Group Ltd.
We help service and hospitality businesses streamline operations, improve customer experience, and scale through intelligent business systems, CRM implementation, AI automation, and workflow optimization.
Many growing businesses struggle with disconnected communication, manual processes, missed follow-ups, and fragmented customer interactions spread across WhatsApp, email, phone calls, and multiple platforms. Sirius Horizons solves these challenges by building connected operational ecosystems that bring customer communication, workflows, reporting, and business intelligence into a single source of truth.
Our expertise includes custom CRM solutions, AI automation, lead management systems, omnichannel communication, customer journey automation, operational dashboards, and business system integrations.
We primarily serve home service businesses including HVAC, MEP, facility management, plumbing, and electrical contractors, alongside hospitality businesses such as boutique hotels, luxury villas, serviced apartments, hospitality groups, and concierge services.
Our approach goes beyond technology implementation. We focus on understanding operational bottlenecks and designing scalable systems that improve efficiency, visibility, response times, and customer experience.
At Sirius Horizons, we believe businesses do not need more software — they need smarter systems that enable better decisions, stronger operations, and sustainable growth.
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Focus
Service Focus of Sirius Horizons
How the team's effort is distributed across services.
Industries Focus
Client Focus
The Positioning
AI Tools & Purpose
The stack the team uses to move faster.
Where we are
Locations (1)
Offices where Sirius Horizons operates.