Your Business Is Our Business

60K is an award-winning BPO and Multi-Lingual Contact Centre Outsourcing company in Bulgaria.

From our multiple locations, we currently employ 1,400 professionals, providing a wide range of solutions specially tailored to suit our clients'​ needs, delivering high quality and value added services to ensure that they stay one step ahead of their competitors.

We primarily provide inbound/outbound customer care, technical support and back office. 60K supports multi- channel architecture including voice, live chat, e-mail, web- forms, social, mobile for many recognisable brands, covering sectors that include, telecommunications, entertainment, retail (including food and fashion) and e-commerce, lifestyle, travel & tourism, finance/banking.

Bulgaria Bulgaria
264, Botevgradsko shose blvd., Sofia, Sofia 1839
+359 2 462 0000
$100 - $149/hr
1,000 - 9,999
2008

Service Focus

Focus of BPO Services
  • Customer Service - 30%
  • Technical Support - 35%
  • Lead Generation - 35%

Industry Focus

  • Business Services - 10%
  • Consumer Products - 10%
  • Government - 10%
  • Healthcare & Medical - 10%
  • Information Technology - 10%
  • Telecommunication - 10%
  • Manufacturing - 10%
  • Transportation & Logistics - 10%
  • Travel & Lifestyle - 10%
  • Public Sector - 10%

Client Focus

70% Small Business
30% Medium Business

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