SotaTek ANZ

Sotabox is designed for performance, scalability, and advanced AI integration.

Key features:

• Personalized LLM chatbot creation with no coding required.
• Fast, automatic extraction of the latest document versions for up-to-date knowledge access.
• AI-powered simplicity for seamless scalability and ease of use across teams.
• Industry-specific solutions:
  - Education: Personalized learning pathways, reading progress tracking, AI-trained research support.
  - Sales & Marketing: Smart lead generation, real-time behavior analysis, scalable customer support.
  - Insurance: Automated claims processing, contract analysis, 24/7 consultation.
  - Manufacturing: Multilingual process management, AI-guided production, cross-department collaboration.
  - Travel: AI-driven trip planning, local discovery suggestions, multilingual customer support.
• Secure and compliant data sharing, scalable storage, and enterprise self-hosting options.
• Seamless integration with the latest LLM models and AI hardware acceleration for ongoing retraining and optimization.

NoteX makes note-taking easier and more effective with its smart, AI-powered features. With 99.2% accurate transcriptions, it reliably captures important content from lectures, meetings, and more. NoteX also creates helpful study materials like AI summaries, flashcards with key quotes, practice quizzes, visual mind maps, and translated notes in multiple languages.

Here’s what users are saying:

"I’ve tried many note-taking apps, but NoteX stands out as simply the best. The ability to summarize lengthy content concisely while keeping all the key points is just powerful. The added emojis 🔥✨ make notes visually engaging and easy to follow. Perfect for students, professionals, or anyone who loves efficient learning. Highly recommend! 🌟"

"So impressive, now I can study easily."

These reviews show how NoteX helps users stay organized, save time, and make learning easier.

SotaAgents emerged as a powerful, adaptable platform with a rich set of features:
Two key roles:

• Customers can submit inquiries and upload documents like PDFs directly through the chatbot interface.
• Administrators manage chatbot behavior, data, and system controls via a streamlined dashboard.

Core AI functions:

• AI Customer Service for 24/7 empathetic, accurate support.
• AI Sales Agent to personalize lead nurturing and drive conversions.
• AI HR Assistant to handle employee questions and automate onboarding.
• AI Analyst to synthesize qualitative, quantitative, and market data into actionable insights.

Integration & extensibility:

• Seamless connection with business systems and auto data syncing from documents or websites.
• Quick deployment across web platforms, marketing channels, and internal tools.
• Built-in reporting, analytics dashboards, and integrations with Slack, WhatsApp, and Zapier.

Customization & scalability:

• Complete brand personalization—style, tone, logos, colors—on a secure, scalable platform that evolves with business needs.
• Easy embedding via a simple code snippet, making it effortless to add to any digital touchpoint.

To help the client transition to a modern, efficient, and secure infrastructure, SotaTek implemented a fully serverless architecture. The solution was designed to reduce operational complexity, optimize cost, and enhance overall system resilience.

Key components included:

• Build the Carbon Offset Flow & Infrastructure: Collaborated with the customer to develop the entire system from scratch.
• Load Testing System: Designed and implemented a robust load testing system for performance analysis.
• New Monitoring System: Developed a new monitoring system to replace the old one, ensuring better observability and reliability.
• Infrastructure Fine-Tuning: Optimized the system infrastructure for efficiency and scalability.
• Static IP & Private API Gateway Integration: Implemented a solution for clients requiring static IPs and integration with private API gateways.

SotaTek helped the client to deliver a custom AI solution that automates product recognition at checkout, focusing on items without barcodes such as fresh produce and bulk goods. Our team supported the development of advanced computer vision models and helped integrate them into the client’s scalable retail platform.

The AI system uses standard cameras to instantly identify products, removing the need for manual input and significantly reducing checkout time and errors. Additionally, the client’s Console and API platform enables retail partners to integrate, monitor, and customize the system to fit their operational needs.

Key solution highlights include:

• Automated Product Recognition: Utilizes computer vision to identify non-barcoded items instantly, eliminating manual entry and reducing checkout times by up to 90% for shoppers and 35% for cashier
• Fraud and Loss Prevention: Accurately distinguishes between similar-looking items ( preventing mislabeling and reducing shrinkage by up to 60%.
• Bag Detection: Detects the use of bags during checkout to apply correct tare weights, ensuring accurate billing.
• Hardware Agnostic Integration: Designed to retrofit existing retail hardware, allowing for easy and cost-effective implementation without overhauling current systems.

SotaTek delivered a powerful, all-in-one solution that transformed how the client manages EV charging and parking. The system streamlined operations, reduced manual tasks, and gave full control through real-time monitoring, automated access, and secure payments. Residents enjoyed a seamless user experience, while building managers gained clear oversight and flexibility.

1. Fast and Efficient Charging
• Rapid charging for quick power-ups
• User-friendly and smart scheduling to optimize usage

2. Seamless User Experience
• Easy login via TerraFuse, Apple, Google, or Facebook
• Intuitive booking and real-time status updates

3. Visitor Parking Support
• Book spaces for friends or caregivers
• Mobile or link-based access with automated bollards

4. Flexible Charging Options
• Book in advance or on-the-go
• Multiple payment methods and one-tap control

5. Account Management
• Personalize profile, manage payments, and update details easily

6. Admin Dashboard
• Monitor usage, billing, and hardware
• Configure parking for mixed or special-use cases