
Our Go-To Digital Marketing Partner!
What was the project name that you have worked with StepUp DigiWorld ?
Digital Marketing
What service was provided as part of the project?
Digital Marketing
Describe your project in brief
I can't say enough good things about working with StepUp DigiWorld. We were struggling to drive traffic and generate leads online, I felt overwhelmed trying to navigate digital marketing. That's why I brought on StepUp as our agency partner - and it was the best business decision I made!
From day one, their team impressed me with their strategic approach, technical expertise and stellar communication. They took the time to thoroughly understand our target customers, business goals and challenges.
With these insights, StepUp crafted a comprehensive digital marketing strategy customized for our unique needs. No pre-packaged, one-size-fits-all plans here!
I was especially blown away by their paid advertising capabilities. They rapidly tested and optimized our Google and Facebook campaigns, driving an incredible 48% increase in conversions month-over-month! Our cost-per-lead dropped by over 20% too.
Beyond achieving tremendous ROI, StepUp's team really goes the extra
What is it about the company that you appreciate the most?
If I had to pick the #1 thing I appreciated most about StepUp, it would be their commitment to understanding our business and customers before making recommendations. They spent weeks interviewing our team, researching our market, and creating in-depth buyer personas. This upfront strategic work allowed them to craft customized solutions instead of blanket strategies. The level of insight they developed about our brand was astounding - it felt like they knew us better than we knew ourselves! It'
What was it about the company that you didn't like which they should do better?
The only constructive feedback I'd give is that StepUp's reporting dashboard could be enhanced to be a bit more visually intuitive. As a business owner without a technical background, I occasionally found their backend analytics overwhelming. Though their team did a great job of walking me through the data, it would help to simplify the interface and make it easier on the client end to digest the key takeaways.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $10001 to $50000
- In Progress
- Business Services