Simplified Communication

SuperTel Limited is a leading BPO and contact center company based in Dhaka, Bangladesh. Since 2008, we’ve been providing reliable 24/7 customer support, inbound and outbound call services, back-office operations, and digital chat support for clients in Bangladesh and abroad.

With a 300+ seat facility, strong technology infrastructure, and an experienced management team, SuperTel delivers scalable, cost-effective, and high-quality outsourcing solutions. We have worked with well-known brands like Unilever, Airtel, Standard Chartered, and Papa John’s, helping them improve customer satisfaction, retention, and operational efficiency.

SuperTel focuses on professionalism, consistent service quality, and long-term partnerships that help businesses grow.

Certifications/Compliance

ISO 9001:2015
ISO 27001
Bangladesh Bangladesh
House 25, Gareeb-e-Newaz Avenue Sector 13, Uttara Dhaka 1230, Bangladesh., Dhaka, Dhaka 1230
+8801678005505
< $25/hr
250 - 999
2008

Service Focus

Focus of BPO Services
  • Customer Service - 20%
  • Virtual Assistant - 10%
  • Medical Billing - 10%
  • Back Office Services - 20%
  • Chat Services - 10%
  • Email Support - 10%
  • Call Center Services - 20%

Industry Focus

  • Utilities - 5%
  • Food & Beverages - 5%
  • Industrial - 5%
  • Public Sector - 5%
  • Insurance - 5%
  • Banking - 5%
  • Startups - 5%
  • Travel & Lifestyle - 5%
  • E-commerce - 5%
  • Retail - 5%
  • Automotive - 5%
  • Transportation & Logistics - 5%
  • Real Estate - 5%
  • Telecommunication - 5%
  • Information Technology - 5%
  • Hospitality - 5%
  • Healthcare & Medical - 5%
  • Government - 5%
  • Financial & Payments - 5%
  • Business Services - 5%

Client Focus

35% Large Business
33% Medium Business
32% Small Business

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