
Synapsis
Smart Outsourcing
In Synapsis we offer a complete portfolio of customer care services, specialized technical support, back office and revenue generation to national and international clients, having an experience of more than a decade in the BPO industry.
We use contact center tools (Interactive Intelligence) and relationship with the latest generation client.
We are strategically located in Uruguay, a country with a highly reliable business environment and in an ideal time zone to provide services to countries in Europe and America.
We have COPC Registered Coordinators, aligning all our operational processes to this rigorous international standard.
Service Focus
- Customer Service - 25%
- Technical Support - 25%
- Back Office Services - 25%
- Lead Generation - 25%
Industry Focus
- Business Services - 8%
- Financial & Payments - 8%
- Healthcare & Medical - 8%
- Information Technology - 8%
- Telecommunication - 8%
- Advertising & Marketing - 7%
- Other Industries - 7%
- E-commerce - 7%
- Banking - 7%
- Insurance - 7%
- Industrial - 7%
- Manufacturing - 6%
- Media - 6%
- Retail - 6%
Client Focus
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