Tikram

Tikram designs and builds business software and AI automation from Beirut, Lebanon, for companies in Lebanon, the Gulf and beyond. We work in English and Arabic.

Every engagement opens with a short audit. Over about a week we sit with your team, follow the work from start to finish, and give you a fixed quote in writing. The first system usually reaches daily use within two to four weeks, once it has passed tests on real cases. From there we maintain it and take on the next process only when the first is working well.

Our services:

Custom business software: ERPs, CRMs, dashboards, staff portals, ordering websites and mobile apps for teams that have outgrown spreadsheets and chat groups.

AI agents and WhatsApp chatbots: supervised assistants that answer customers, take orders, qualify leads and summarise conversations, using only approved information and handing over to a person when needed.

APIs, integrations and connectors: we join WhatsApp, POS, Google Sheets, email, ERP and CRM systems through their APIs, and build MCP connectors that let AI assistants work with your business data in a controlled way.

Workflow automation: orders, approvals, follow-ups and reports that pass between systems automatically, with exceptions routed to a named person.

AI consulting: where AI is worth using in your business, which tools suit you, and the right first project.

Businesses use our systems every day for ordering, delivery, sales, invoicing and WhatsApp marketing. Our clients include restaurants, retailers, e-commerce stores, distributors, clinics and professional service firms.