High quality outsourcing services

TN Outsourcing is a nearshore Business Process Outsourcing provider specializing in healthcare operations, customer support, and back-office services for growing companies. Founded in 2002, TN operates delivery centers across the Dominican Republic, Uruguay, El Salvador, and Colombia, providing scalable operational teams for U.S. and international clients.

Our teams support organizations that need to expand operations without the complexity of building internal departments. We work closely with healthcare providers, SaaS platforms, and growing companies that require reliable operational support while maintaining quality and compliance standards.

Our services include:

• Healthcare administrative support and revenue cycle workflows
• Omnichannel customer support (phone, chat, email)
• Back-office operations such as data processing, platform enablement, catalog curation, and operational workflows
• Employer of Record services for companies hiring talent in Latin America

Unlike traditional outsourcing models that only provide agents, TN Outsourcing operates with an all-inclusive delivery model. Every team includes built-in quality assurance, workforce management, recruiting, IT infrastructure, and senior operational oversight to ensure performance and scalability.

Clients typically engage TN Outsourcing with dedicated teams ranging from 5 to 100 specialists, allowing organizations to scale operations while maintaining operational visibility and control.

With more than two decades of experience, TN Outsourcing partners with companies seeking a reliable nearshore operational extension of their internal teams.

Uruguay Uruguay
Rio Negro, Montevideo, Montevideo 11200
NA
250 - 999
2002

Why TN Outsourcing?

  • Healthcare workflows, deeply understood
  • 24 years in BPO operations
  • Nearshore teams with operational depth

Service Focus

Focus of BPO Services
  • Back Office Services - 30%
  • Call Center Services - 70%

Industry Focus

  • Healthcare & Medical - 60%
  • E-commerce - 15%
  • Financial & Payments - 10%
  • Legal & Compliance - 10%
  • Retail - 5%

Client Focus

50% Small Business
30% Medium Business
20% Large Business

AI Tools & Purpose

ChatGPT ChatGPT

content structuring, process documentation

Grammarly Grammarly

quality control and consistency

Canva Canva

design acceleration

AudixQA AudixQA

monitoring interactions, identifying patterns

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