Overview

About TN Outsourcing

TN Outsourcing is a nearshore Business Process Outsourcing provider specializing in healthcare operations, customer support, and back-office services for growing companies. Founded in 2002, TN operates delivery centers across the Dominican Republic, Uruguay, El Salvador, and Colombia, providing scalable operational teams for U.S. and international clients.

Our teams support organizations that need to expand operations without the complexity of building internal departments. We work closely with healthcare providers, SaaS platforms, and growing companies that require reliable operational support while maintaining quality and compliance standards.

Our services include:

• Healthcare administrative support and revenue cycle workflows
• Omnichannel customer support (phone, chat, email)
• Back-office operations such as data processing, platform enablement, catalog curation, and operational workflows
• Employer of Record services for companies hiring talent in Latin America

Unlike traditional outsourcing models that only provide agents, TN Outsourcing operates with an all-inclusive delivery model. Every team includes built-in quality assurance, workforce management, recruiting, IT infrastructure, and senior operational oversight to ensure performance and scalability.

Clients typically engage TN Outsourcing with dedicated teams ranging from 5 to 100 specialists, allowing organizations to scale operations while maintaining operational visibility and control.

With more than two decades of experience, TN Outsourcing partners with companies seeking a reliable nearshore operational extension of their internal teams.

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Focus

Service Focus of TN Outsourcing

How the team's effort is distributed across services.

100%

Industries Focus

60%15%10%10%5%

Client Focus

Small Business50%
Medium Business30%
Large Business20%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

ChatGPT
content structuring, process documentation
Grammarly
quality control and consistency
Canva
design acceleration
AudixQA
monitoring interactions, identifying patterns

Where we are

Locations (1)

Offices where TN Outsourcing operates.

Headquarter
Uruguay

Uruguay

Rio Negro
Montevideo, Montevideo 11200