Trinidad Wiseman

For over 20 years, Trinidad Wiseman has helped organizations design and develop smarter digital services that balance innovation, usability, and business goals. We are the largest UX, UI, and service design-focused IT development company in the Baltic region — trusted by governments, enterprises, and startups across 28 countries.

Our mission is to create proactive, efficient, and human-centric digital services. We work across all sectors and have served clients in various industries, including healthcare, education, finance, transportation, telecom, insurance, real estate, startups, tech companies, governments worldwide — and even the space sector.

Our specialists follow ISO 9001:2005-certified processes, from concept development to implementation or integration of complex digital government solutions.

We also provide custom development using technologies such as Drupal, Node.js, Angular, React, MongoDB, and more. Our clients include Estonian public-sector institutions and ministries, EU institutions in Slovenia, Luxembourg, and Ireland, Estonian telecom companies, healthcare providers, financial institutions, and others.

Core Services:

Discovery

• UX research & analysis
• Stakeholder interviews
• Ideation
• Expert reviews
• User journeys
• Data migration & data exploration
• Benchmarking & change need identification
• KPI workshops

Business process, system analysis & strategy

• Vision development
• Software requirements specification
• Process mapping & analysis
• Service, process & change KPIs
• Enterprise information architecture
• Machine learning
• Data migration
• Process automation

Interaction, service & UI design

• Usability testing & analysis
• Wireframes (low & high-fidelity)
• Interactive prototyping & testing
• Branding & identity
• Animation
• Accessibility (WCAG)

Web & information systems development

• Drupal
• React, React Native, Angular, Vue, Node, Java
• HTML5, CSS3, PHP
• MongoDB
• Data migration
• Inbuilt BI & reporting automation
• AI, Machine Learning, Predictive Models
• Web maintenance
• Atlassian licenses & consulting