TSA Group

Acquire. Retain. Grow.

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We’re a 100% Australian-owned business process outsourcing company specialising in helping companies acquire, retain and grow their consumer and business customer bases. We have a dynamic team of over 3,000 people representing the country’s largest brands working across seven call centres in Australia, and one call centre in the Philippines.

As Australians, we’re a familiar voice for your customers. As a BPO and extension of your business, we can help you grow revenue and improve customer relationships, whilst reducing your customer service costs.

< $25/hr
1,000 - 9,999
1997
Locations
Australia
31 Troode Street, Perth, Western Australia 6000
61 8 9217 7000
Australia
Level 7, 444 Queen St, Brisbane, Queensland 4000
Australia
Building 1, Level 1, 301 Burwood Hwy Burwood, Adelaide, South Australia 3121
Philippines
24th Floor, Philamlife Tower 8767 Paseo de Roxas Makati City Metro, Manila, Metro Manila 1226

Focus Areas

Service Focus

60%
40%
  • BPO Services
  • Direct Marketing

Client Focus

70%
30%
  • Small Business
  • Medium Business

Industry Focus

15%
15%
14%
14%
14%
14%
14%
  • Retail
  • Insurance
  • Consumer Products

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