"Design. Build. Operate. Captivate."

TTEC (pronounced t.tec) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world’s most innovative brands. The Company provides its outcome-based customer engagement solutions through TTEC Digital which designs and builds customer experience consulting and technology solutions and TTEC Engage which operates customer care, growth and trust and safety services. Founded in 1982, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel. The Company’s 50,000 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other

New Zealand New Zealand
Level 2 / 16 Normanby Road, Mt Ede, Auckland, Auckland 1024
64 9 539 4101
Australia Australia
Level 15 179 Elizabeth Street , Sydney, New South Wales 2000
61 (0)2 8296 1000
India India
Opp. L. J. College, Off S. G. Road, Makarba, Ahmedabad, Gujarat 382210
91-79-2656-9828
Philippines Philippines
5th Floor, Ecoplaza Building 2305 Chino Roces Avenue Extension, Manila, Metro Manila 1231
1 303 397 8100
$50 - $99/hr
10000+
1982

Service Focus

Focus of Big Data & BI
  • Marketing Analytics - 33%
  • Business Intelligence Consulting - 33%
  • Big Data - 34%
Focus of Artificial Intelligence
  • Deep Learning - 50%
  • Machine Learning - 50%
Focus of BPO Services
  • Customer Service - 50%
  • Back Office Services - 50%

TTEC's exceptional Robotic Process Automation services give clients a considerable advantage over the competition.

Industry Focus

  • Other Industries - 20%
  • Business Services - 16%
  • Financial & Payments - 16%
  • Information Technology - 16%
  • Media - 16%
  • Transportation & Logistics - 16%

Client Focus

35% Medium Business
35% Small Business
30% Large Business

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