Ubuntu Voice

Ubuntu Voice is an inbound customer service call centre incorporated under Lomboni Enterprises (Pty) Ltd, a CIPC-registered South African private company. Operating from leased offices in Cape Town, Western Cape, Ubuntu Voice delivers professional, English-fluent, US-timezone-aligned inbound customer support services exclusively to small and medium-sized businesses (SMBs) in the United States.

The business capitalises on South Africa's competitive labour cost advantage, high English proficiency, cultural affinity with Western markets, and growing BPO ecosystem to offer US businesses a cost-effective yet high-quality alternative to domestic or near-shore call centre services.

The company is led by two founding directors who bring complementary expertise in operations and business development. Year 1 operations will commence with a small team of 8–10 agents, scaling to 80+ agents by Year 5 through deliberate, funded growth milestones.