UDS Systems

The project team consisted of experts in Dynamics 365, Power Platform, Azure, and AI. They specialize in building smart AI assistants for customer support and applied best practices in generative AI to this project.

Client's request:

A German automotive company asked UDS to help automate their invoice processing. The goal was to:

• Process invoices more efficiently
• Reduce manual work
• Increase the accounting team’s operational productivity

A company from Australia turned to us with a clear goal: they wanted a system to manage grants more effectively. Initially, it was intended to be a straightforward CRM setup. The internal grant team would handle everything, including entering contacts, registering companies, and managing the grants.

This initial plan was effective while the number of applications was still moderate. However, as more requests began to come in, it became increasingly complicated to keep up with the plan. It was obvious that the original plan had to be altered. Either they had to hire more people or find a better way to handle the early steps in the process.

Our client is an independent insurance consultancy specializing in company pension schemes and health insurance. With over 30 years of industry experience, they offer tailored solutions to meet the specific needs of employers and employees. To address the business need for a platform where employers and employees can collect and review data linked to specific accounts, our client engaged UDS Systems to develop a web application based on .NET and React.js.

The University has requested the development of a comprehensive Student Recruitment Portal and CRM system to streamline the admission process and enhance candidate management. They seek a solution that provides candidates with an intuitive application process while empowering University administrators with robust tools for data management and analysis.

Our recent project involved optimizing their sales process with Dynamics 365 for Sales. Discover how we streamlined lead management, prioritized leads, and transformed data assessments for maximum sales efficiency.

Our recent collaboration with a German automotive giant was all about supercharging their strategy. From Subscription Centers to dynamic customer groups, lead capture forms to database integration—every aspect is refined for peak efficiency.

Witness how we transformed their approach, boosting productivity and elevating customer connections. 

A German car service company has over 1000 cars that are used and returned every day. Due to the scale of their operations, they have identified the need to streamline their processes and equip their operators with the necessary tools to manage the fleet efficiently.

They needed help to make their work smoother and to give their workers better tools to manage the cars in the field.  

And we did it.

Our client owns a fleet of the most popular cargo vehicles in Germany. In 30 parking lots, it counts more than 1000 vans, such as Mercedes-Benz Vito, Opel Vivaro, Renault Trafic, and others.

All these vehicles are rented out to businesses for freight transportation daily. 

With a large fleet of cars and a small staff, the client wanted to simplify and speed up the core business processes. It was necessary to have a tool for helpful report generation, convenient analysis, and live data monitoring. 

Working with Microsoft Dynamics 365 Sales and Customer Service, the client sought to customize it for their needs and expand capabilities by developing additional modules. 

The challenge faced by a globally renowned accounting and advisory services company was the need to automate their K-1 tax document management process for more than 5000 end-users. 

The primary objective was to reduce the time spent sorting and distributing tax forms to clients while enhancing communication between customers and the support team.

Our client owns a fleet of the most popular cargo vehicles in Germany. In 30 parking lots, it counts The client is a surgical cost management service provider in the USA. 

They needed to automate the case management process with their health plan partners to reduce the time and resources spent on the manual case validation process, eliminate data mistyping, mixed-up data, and information gaps, and provide partners with a guided step-by-step experience to gather necessary information faster. 

They also wanted convenient communication tools using Portal and Dynamics 365 capabilities.