Professional call / contact center services

t UniCall, we perfectly understand that in the era of great competition on the market, direct and skillful communication with the client is the key to business success. Our outsourcing contact center will take care of your company in terms of sales through telemarketing, retaining consumers already using your services, promoting the offer among potential new customers and creative marketing campaigns. In addition, we also provide comprehensive services to your recipients and take care of technical facilities - including document management and shipment service.

The seats of our call center are in Warsaw, Rzeszów and Bydgoszcz and it is from there that we provide all our services, the full list of which can be found in the Our offer tab. UniCall is an outsourcing contact center operating not only in Poland, but also in many European countries - the Czech Republic, Hungary, Slovakia, Lithuania, Latvia, Germany and other European countries. For years, we have been successfully transplanting internationally proven patterns into Poland, which is confirmed by the list of companies with whom we had the honor to cooperate.

Our company has been operating on the market as a contact center for over eleven years. During this time, we have managed to get to know the specifics of the industry and develop our own proprietary sales and marketing solutions, thanks to which we cooperate today based on outsourcing with the largest brands in the world.

We care about transparency, which is why you constantly have full access to all information related to our current activities and campaign progress. We also carefully train our call center staff, who always put the quality of customer service first.

Poland Poland
ul. Domaniewska 28, Warsaw, Warsaw 02672
NA
10 - 49

Service Focus

Focus of BPO Services
  • Customer Service - 25%
  • Telemarketing - 25%
  • Back Office Services - 25%
  • Call Center Services - 25%

Industry Focus

  • Advertising & Marketing - 25%
  • Business Services - 25%
  • Financial & Payments - 25%
  • Healthcare & Medical - 25%

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