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We are so happy to register our UpDoer Agency here on GoodFirms. It's a really very good platform for research and review of software firms. It has helped us boost our user acquisition statistics and brand awareness.
Please introduce your company and give a brief about your role within the company?
Founded in 2017, our company, UpDoer Technology, is fast emerging as a global leader in Software Testing/QA vertical. With 25+ engineers on board, the company covers the entire STLC helping large enterprises and start-ups accomplish their most ambitious business goals. This company’s service includes core testing services such as Manual, Automation, & Performance Testing on web, mobile, and desktop.
As the Co-Founder, I am grateful and honored to lead the team and strategic direction of the company alongside my partner and CEO, Adeeb Khan.
What was the idea behind starting this organization?
We started UpDoer Agency with a clear goal of delivering low-cost and high-quality software testing/QA solutions. We put our best efforts into delivering white label solutions that can fulfill every possible business demand and deliver an excellent user experience.
Hence, we provide our clients with performance-optimized white-label QA solutions.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We are a flexible team to work with our clients as per their needs. Based on our client’s preference, we offer them a team/resource to work, and our quality assurance team works closely with each project and ensures the project quality.
How is your business model beneficial from a value addition perspective to the clients compared to other companies' models?
We deliver pure QA/Software Testing solutions that work efficiently and enhance user experience. We enable our clients to keep in touch with their app users and deliver extended support for resolving their queries and problems.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We are open to all industry types like e-commerce, e-learning, SaaS, healthcare, insurance, where businesses are eager to provide their services through our on-demand QA services. Yes, we have a good score of repetitive clients. Most of our clients prefer to contact us whenever they want to integrate newer requirements, or any of our upcoming projects is in the pipeline.
Mention the objectives or the parameters critical in determining the time frame of testing an application & website.
The test plan helps us determine the effort needed to validate the quality of the application under test.
There are multiple objectives in defining the time frame of testing an application.
a. Defining the scope of testing
b. Product specifications
c. Document risk & issues
d. Test criteria
e. Exit criteria
How much effort in terms of time goes into testing the front end and back end of an application & website?
It depends on the different types of applications. First, we go through the client application. Then we send the QA estimation for test cases writing, executions on different browsers, mobile devices, and automation testing. After that, we assign a dedicated resource to the project.
What are the key parameters to be considered before selecting the right model for testing?
Consider a system where time and money were secondary considerations, and human safety was first. In situations where human life is on the line, or system failure could result in one or more deaths, the Waterfall model was preferred. And for the Agile model, as you know, it’s iterative in nature and adapts to changing requirements of the application.
Agile Testing or Waterfall Testing. Which testing model do you prefer?
The Waterfall model was used till the year 2000 to develop enterprise applications like Customer Relationship Management (CRM) systems, Human Resource Management Systems (HRMS), Inventory Management Systems, Point of Sales (POS) systems for retail chains, etc.
These days most projects follow Agile Methodology, some form of Iterative model, or one of the other models depending on their project-specific requirements.
Please list some factors which are important while testing a product or service.
The different key factors that are important during product testing are:
1. Become familiar with the platform’s UI/UX guidelines
2. Test the most important features in realistic scenarios
3. Test your app on multiple devices
What are the key factors that you consider before deciding the cost of testing a product or service?
Following are the key factors that we consider before deciding the cost of product testing:
1 Project size
2 How many resources required
3 Time frame
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We have multiple pricing plans:
a. Hourly rate plan
b. Testing packages plan
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Yes, we take on projects that meet our basic requirements. Our minimum budget for any project is $500.
What is the price range (min and max) of the projects that you catered to in 2019?
The minimum projects we had in 2019 were around $600, and the max was around $ 32,500.