Validus Works

Validus Works is a Salesforce consulting company for Telecom, Banking and Insurance. We help businesses use Salesforce CRM and Industry Clouds to sell faster, serve customers better and run cleaner operations. We start with your business, not the software. Our team runs workshops with your people, maps how you sell, serve and bill today, and designs the Salesforce solution that fits. The same team then builds it, connects it to your other systems, takes it live and supports it afterwards. Our deepest expertise is telecom. We cover the full quote-to-cash journey on Communications Cloud and OmniStudio: product catalog, CPQ, enterprise sales, order management, network provisioning and billing integration. In banking and insurance, we deliver customer 360, digital onboarding and KYC journeys, policy servicing and claims on Financial Services Cloud, with integration to core banking and policy administration systems. What we do: Salesforce strategy, health checks and fit-gap analysis
Sales Cloud, Service Cloud and Experience Cloud implementation
Communications Cloud, Financial Services Cloud and OmniStudio
Custom development with Apex and Lightning Web Components
System integration through REST and SOAP APIs, and data migration
Vlocity to OmniStudio upgrades
Testing, release management, training and managed support. Our architects have worked with customers in the UK, Colombia, Panama, Singapore, Malaysia and India, on site and remotely. From India, our working hours overlap with Europe, Asia and, when needed, the Americas. We work in the model that suits you: fixed-price projects, time and materials, dedicated teams, managed services, or a two to four week proof of concept. Senior architects stay involved from the first workshop through go-live.