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Video Explainers carries along with it an experience of nearly a decade, founded in 2010 in Tempe, Arizona. The firm began with a mission of empowering people, organizations, entrepreneurs and leaders to be unbeatable towards achieving their business goals through timeless video, digital media, and creating products and relationships that translate into new possibilities.
We have been involved in creating animated explainer videos for over a decade down the line, and have developed a well-defined process for creating the style and script for your animated company video. In a short period of time, Video Explainers communicate the real essence of your brand to the targeted audience in a fun and engaging way. We excel in conveying your business expertise to the audience in memorable ways by adopting the language that your customers can easily understand.
We take care of it all --- whether you want to educate, persuade, inform users or you want to encourage them for signups. To boost online client conversions or landing page conversion rates, we are here to give you highly customized brand messages according to your needs and business standings.
Why Hire Video Explainers?
- 100% custom art
- Budget-friendly video production
- Good at meeting deadlines
- Pool of voice over artists
- Script writing that converts
- Completely secured ideas
- Unlimited revisions guarantee
- All major global languages covered
- Monitoring project development effectively
- Dedicated project managers
Locations
United States
447 Broadway 2nd FL #519, New York, NY 10013,
NYC,
New York
10013
6023997964
United States
2308 E Ebony, DR. Chandler,
Chandler,
Arizona
85286
6023997964
Focus Areas
Service Focus
- Digital Marketing
- Animation & Multimedia
Client Focus
- Large Business
- Medium Business
- Small Business
Industry Focus
- Art, Entertainment & Music
- Business Services
- Education
Video Explainers Executive Interview
Mehroz Khan
Co Founder and CEO
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
GoodFirms has definitely helped us in landing more customers and get our name out there. We’ve noticed more people reaching out to us for creating an explainer video.
Please introduce your company and give a brief about your role within the organization.
This is Mehroz Khan, CEO, and founder of Video Explainers, one of the oldest and leading explainer video companies in the industry. We help brands from all over the world to tell their story.
Companies come to us with their ideas, and we turn them into reality by executing them to a T. Over the past 12+ years, we have added industry leaders like Walmart, NASA, HP, and Stanford to our ever-growing clientele.
As of 2021, we have created over 10,000 videos for 7000 clients, and amassed more than 60 million views! It’s our continued dedication and efforts that have enabled us to perform so well in this industry.
Companies come to us with their ideas, and we turn them into reality by executing them to a T. Over the past 12+ years, we have added industry leaders like Walmart, NASA, HP, and Stanford to our ever-growing clientele.
As of 2021, we have created over 10,000 videos for 7000 clients, and amassed more than 60 million views! It’s our continued dedication and efforts that have enabled us to perform so well in this industry.
What is the story behind starting this company?
I was passionate about animations even before explainer videos or animated video marketing was a thing. This passion and the inspiration taken from cartoons and video games became the foundation that this company is built on.
We started out as a team of freelancers and reached out to potential local clients. We soon realized this was not the way to go about it and joined platforms that we could use to pitch to international clients.
Through those platforms, we scored our first major gig and that only fueled us to keep on doing better and got us to where we are today.
12 years later here we are, a well-established company with 7k+ clients and over 150 employees.
We started out as a team of freelancers and reached out to potential local clients. We soon realized this was not the way to go about it and joined platforms that we could use to pitch to international clients.
Through those platforms, we scored our first major gig and that only fueled us to keep on doing better and got us to where we are today.
12 years later here we are, a well-established company with 7k+ clients and over 150 employees.
What are your company’s business model–in house team or third party vendors/ outsourcing?
When we first started out, we outsourced services like scriptwriting to third-party vendors. However, being a company that focused on customer service the most, we realized that it was not the way to go as it sometimes caused delays and that made us uncomfortable.
So now, each video is wholly created in-house. This has worked out pretty well for us as we have a huge dedicated team. All of our employees are some of the best resources in the market and are passionate about what they do.
So now, each video is wholly created in-house. This has worked out pretty well for us as we have a huge dedicated team. All of our employees are some of the best resources in the market and are passionate about what they do.
How does your company differentiate itself from the competition?
As mentioned earlier, we are a customer-centric company. Our main aim is to provide the best customer service that there is and cater to our clients in the most effective and quickest way possible.
This is the reason that drives our team to work their best and complete more than 150 projects per month, as compared to the 20-25 projects our competitions are able to do.
This is the reason that drives our team to work their best and complete more than 150 projects per month, as compared to the 20-25 projects our competitions are able to do.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We cater to anybody who needs an explainer video. Since our work is creative, the type of industry a client belongs to does not matter. All you need is a good research team, a strong script, and captivating animations.
I would say 30-40% of our clients are repetitive. And the new clients that we acquire are also through word of mouth and referrals. It feels good to be trusted by them so much.
I would say 30-40% of our clients are repetitive. And the new clients that we acquire are also through word of mouth and referrals. It feels good to be trusted by them so much.
Please share some of the services that you offer for which clients approach you the most for?
Since we are one of the oldest explainer video companies, I would say that experience plays a huge role in getting clients to get attracted to us. Apart from that, we also have a very strong portfolio filled with Fortune 500 companies.
They must think that if industry leaders can trust us, we must be good. Fortunately and thankfully, they are not wrong.
They must think that if industry leaders can trust us, we must be good. Fortunately and thankfully, they are not wrong.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
I would say our customer satisfaction rate is pretty good, especially in the past 3-4 years. The majority of our clients rate us 5 stars and our project cancellation rate (for any reason) is less than 1%. We have been able to maintain such a low rate for over 4 years now and it’s all thanks to the way we treat our clients.
Their satisfaction is our number one priority and we work very hard to show it to them. I think our clients pick up on it which is why they rarely cancel their order and are 100% satisfied with us.
All of this is possible because we shifted from a project-centric business model to a customer-centric one.
Their satisfaction is our number one priority and we work very hard to show it to them. I think our clients pick up on it which is why they rarely cancel their order and are 100% satisfied with us.
All of this is possible because we shifted from a project-centric business model to a customer-centric one.
What kind of support system do you offer to your clients for catering to their queries and issues?
We have created our in-house client management system that our clients use to submit any queries. It is an effective way that helps us manage clients in a timely manner.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We bill our clients in milestones. They have to pay 50% of the agreed explainer video cost upfront and then 50% when the project is submitted.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We are quite flexible with our budgets as we try our best to cater to our clients. But the lowest budget we have ever worked with is $3000.
What is the price range (min and max) of the projects that you catered to in 2020?
The minimum was $3000 and the maximum $25000. Since it was when Coronavirus was at its peak, we tried to compensate our clients as much as we could while also trying to sustain ourselves.
Where do you see your company in the next 10 years?
We want to be the Google of search engines. If somebody thinks ‘explainer videos’, our brand should immediately pop into their minds.
It’s not because we want to beat our competitors, it’s because we want to be the go-to company that brands come to for help.
It’s not because we want to beat our competitors, it’s because we want to be the go-to company that brands come to for help.
We are passionate about what we do, and that’s because we care for our clients and want to help them tell their stories in the most creative way possible, i.e, explainer videos.
Video Explainers Clients & Portfolios
![EP Division [NASA]](https://assets.goodfirms.co/39561/thumb/1577805637nasa mini thumbnail.jpg)
![EP Division [NASA] screenshot 1](https://assets.goodfirms.co/39561/img/12935/nasa big thumb.jpg)
Video Explainers Reviews
10 Reviews
- All Services
- Animation & Multimedia
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Joe C, Owner and Director at L&D property developers and investors.
Posted on Jan 09, 2020
Easy to work along with
Review Summary
What was the project name that you have worked with Video Explainers?
L&D property developers Animated Explainer Video
David Pratt's, Managing Director at Billing Star Solutions
Posted on Jan 09, 2020
Extremely happy with the results
Review Summary
What was the project name that you have worked with Video Explainers?
Billing Star Animated Explainer Video
Ronnie Kristensen, CEO at ITarget Digital Agency
Posted on Jan 09, 2020
Quality driven results in less time
Review Summary
What was the project name that you have worked with Video Explainers?
ITarget Digital Agency Animated Explainer Video
Juan Vazquez, PMO at Credi PTY Ltd
Posted on Jan 09, 2020
Flexible and Reliable Partner
Review Summary
What was the project name that you have worked with Video Explainers?
Credi PTY Animated Explainer Video
Jonathan Smith, Founder at Reviewgo
Posted on Jan 09, 2020
Exceeded our expectations
Review Summary
What was the project name that you have worked with Video Explainers?
Reviewgo Animated Explainer Video
Suzzi, Educational Consultant at Idea Learning
Posted on Jan 09, 2020
Outstanding service provider
Review Summary
What was the project name that you have worked with Video Explainers?
Idea Learning Animated Explainer Video
Tapuwa Dang Kaya, Chief Of Operations at Kaya Rolling Papers,Inc
Posted on Jan 09, 2020
Created exactly what we invisioned
Review Summary
What was the project name that you have worked with Video Explainers?
Kaya Rolling Papers Animated Explainer Video
Shane Lukas, Managing Director at AVN For Accountants
Posted on Jan 09, 2020
Creative and Professional Team Members
Review Summary
What was the project name that you have worked with Video Explainers?
AVN Accountants Animated Explainer Video
Osama Al Moosa, President at International Coach Federation Jordan
Posted on Jan 09, 2020
Professional in Project Management
Review Summary
What was the project name that you have worked with Video Explainers?
International Coach Federation Animated Explainer Video
Shay Keren, Researcher at Harvard Graduate School Of Education
Posted on Jan 09, 2020
One stop solution for all my animation needs
Review Summary
What was the project name that you have worked with Video Explainers?
Harvard Graduate School Animated Explainer Video