VPO Services is a leading Business Process Outsourcing (BPO) company based in Malaysia. Established since 2015, our core business was focusing on customer service solutions with an aim to attain 100% customer satisfaction.
At VPO Services, we have a sensitive understanding that customer service serve as a door to customer loyalty. In connection to this, we provide quality customer service that could enhance customer loyalty for our partners. Our services are expanding rapidly thereafter and diverse into inbound contact, outbound contact and data processing to complete the customer engagement experience. As our expertise growing, solutions as relate to Human Resource Operation (HRO) and IT Operation (ITO) are made available since 2019.
You can count on our expertise in crafting the best customer engagement experience. We commit ourselves to our core values to make sure that quality of engagement and customer satisfaction are not compromised. Holding our faith in "Together we can achieve more!", we always strive for more business partnership to create new trend for diverse customer engagement experience.
Our clients origin from Asia and Europe and we have assisted our clients in penetrating Chinese market with our capability in local languages. Our clients comprise of supplier from telco, education, finance and online platform like ecommerce.
- Small Business(< $10M)
- Medium Business($10M - $1B)