Overview

About Walker & Creed Outsourcing

Walker & Creed Outsourcing is an outsourcing partner based in Cairo, Egypt. Instead of hiring, training, and managing a calling team yourself, you hand the campaign to us: we staff it, train it, and run it for you. With access to more than 20 call centers and 300+ agents across Egypt, we match each campaign to the right team, launch quickly, and add agents as results grow. Our shifts follow your customers' business day, covering the full US business day in the evening and the Gulf, Turkey, and UK during the day. We run lead generation, appointment setting, live transfers, outbound sales, lead follow-up, and customer reactivation for home improvement (solar and roofing), health care (SSDI intake, insurance, DME, medical alert), car rental and auto services, and B2B companies, in English, Arabic, and Turkish. We also plan and run custom campaigns for any service our clients need. Compliance comes first: we call inside legal calling windows, scrub against Do Not Call lists, record every call, and run only the scripts you approve.

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Focus

Service Focus of Walker & Creed Outsourcing

How the team's effort is distributed across services.

100%

Industries Focus

40%30%30%

Client Focus

Small Business60%
Medium Business40%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

Claude
Lead list prep, call reporting and analysis

Where we are

Locations (1)

Offices where Walker & Creed Outsourcing operates.

Headquarter
Egypt

Egypt

Remote team
Cairo, Cairo 11511
+1 949-895-5075