Incredible
We had a RAID 5 server fail unexpectedly and lost access to several years’ worth of business data. After being told by two other companies that it was “unrecoverable”, we reached out to Wildfire Data Recovery as a last attempt.
Viktor and the team were incredible from start to finish. They explained the diagnostics, rebuilt the RAID virtually without risking the drives, and managed to recover 100% of the critical files, including databases that we thought were gone forever.
Communication was clear and professional throughout the process, pricing was transparent, and the turnaround time was much faster than we expected for a job of this complexity.
I can confidently say that Wildfire Data Recovery are experts in RAID recovery and genuinely care about getting results for their clients. They saved our business from what could have been a catastrophic loss.
Highly recommended to anyone facing RAID failures.
What was the project name that you have worked with Wildfire Data Recovery?
RAID 5 DATA RECOVERY SERVICES
What service was provided as part of the project?
IT Services
Describe your project in brief
Outstanding RAID 5 Data Recovery Service
We had a RAID 5 server fail unexpectedly and lost access to several years’ worth of business data. After being told by two other companies that it was “unrecoverable”, we reached out to Wildfire Data Recovery as a last attempt.
Viktor and the team were incredible from start to finish. They explained the diagnostics, rebuilt the RAID virtually without risking the drives, and managed to recover 100% of the critical files, including databases that we thought were gone forever.
Communication was clear and professional throughout the process, pricing was transparent, and the turnaround time was much faster than we expected for a job of this complexity.
I can confidently say that Wildfire Data Recovery are experts in RAID recovery and genuinely care about getting results for their clients. They saved our business from what could have been a catastrophic loss.
Highly recommended to anyone facing RAID failures – these guys know what they’re doing.
What is it about the company that you appreciate the most?
What I liked most about this business was their professionalism, transparency, and genuine expertise. They kept me updated at every step, explained complex technical issues in a way I could understand, and delivered results that exceeded expectations. The turnaround time was fast, the pricing was fair, and the team clearly cared about saving my data, not just making a sale. I felt confident and supported throughout the entire process.
What was it about the company that you didn't like which they should do better?
The only thing I liked least was that the process took longer than I originally expected. I understand that data recovery is complex and unpredictable, but clearer upfront timelines or more frequent updates would have helped set expectations. That said, the end result was worth the wait, and the recovered data more than justified the turnaround time.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $0 to $10000
- Completed
- Information Technology