XCD IT

XCD IT is a managed service provider and cybersecurity specialist based in Brisbane, Australia. We have supported small and medium businesses across South East Queensland and beyond since 2005.

More than 100 businesses rely on us across finance, mortgage broking, real estate, professional services, manufacturing and hospitality. Most of them have no internal IT team. They come to us for one partner who handles the lot: day-to-day support, proactive monitoring, Microsoft 365 and cloud infrastructure, backup and disaster recovery, and the security controls their insurers, lenders and enterprise customers now ask them to prove.

Cybersecurity is not a bolt-on service for us. We are SMB1001 Gold certified, and we help clients meet real-world requirements, from the Essential Eight through to supplier security questionnaires from large enterprise buyers. We translate frameworks into a practical roadmap rather than a report that sits in a drawer.

As a Microsoft Partner, we also help businesses get genuine value out of AI. That covers Microsoft Copilot rollouts, Copilot Studio agents, Power Automate workflows and Power BI reporting, along with the training that makes people actually use them.

What our clients tend to value most is straight answers. No jargon, no surprise invoices, and a team that understands how a 15- to 100-person business actually runs.

Services: Managed IT support, cybersecurity and compliance, Microsoft 365, cloud infrastructure, backup and disaster recovery, AI solutions and training.