Overview

About Zahoree, formerly Infolink-exp

Zahoree helps its customers to scale by providing outsourced capacity and expertise to handle customer interactions throughout the customer journey. As part of our services, Zahoree provides the Zahoree Virtual Teams® platform, built to democratize customer support and help companies manage virtual teams of customer facing -and back-end- support Experts. Our platform consolidates data from diverse sources, and includes Artificial Intelligence features to analyze it, including surveys, support cases, product reviews and other sources of customer feedback and behavioral data. We deliver unique visibility into the customer operations and end-customers’ journey.

What clients say

Review Analytics of Zahoree, formerly Infolink-exp

Every review is verified through Goodfirms before it's published.

4.71 Verified Review
Quality5.0
Schedule & Timing4.0
Communication5.0
Overall5.0
Review Summary
Summarized from 1 verified reviews · Updated August 2026
Zahoree is described as easy to work with and responsive to client needs. The team demonstrates strong leadership and effectively identifies suitable agents while facilitating product knowledge and incorporating client feedback. The company has consistently met expectations in these areas.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Zahoree, formerly Infolink-exp
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What reviewers mention most

Daniel Farmare
Daniel Farmare, 2nd line technicianVerified Review
Posted on Nov 18, 2024

Very easy to work with, and has absolutely lived up to the expectations.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing4.0
BPO Services

It's been a great experience (almost 4 years) and deemed a big success. Zahoree has been able to find extremely capable agents to cover for all 3 of our languages (Swedish, Norwegian and Danish). We've had weekly or even daily contact to go through ongoing issues and projects, and we have been able to develop a close and rewarding relationship. We now have plans to add even more regions.

Focus

Service Focus of Zahoree, formerly Infolink-exp

How the team's effort is distributed across services.

100%
Selected Work

Client Portfolio of Zahoree, formerly Infolink-exp

Where their work concentrates - by industry, budget, and timeline.

Clients: 4

August HomeThirdLoveEarnUpNauto

Where we are

Locations (3)

Offices where Zahoree, formerly Infolink-exp operates.

Headquarter
United States

United States

Zanker Road
San Jose, California 95134
+1-800-280-7703
Mexico

Mexico

Av. Ejército Nacional
Juarez, Chihuahua 32536
+1-800-280-7703
Spain

Spain

Calle de Marie Curie
Malaga, Malaga 29590
+1-800-280-7703