Overview

About Zappletech

100% focused on Test Automation to deliver frameworks and solutions that reduce costs & increase efficiency to get better digital products, faster.Test automation first approach is a main driver in modern agile development. Achieving better automated tests coverage increase software testing speed twice, providing quicker results and better business outcome.

What clients say

Review Analytics of Zappletech

Every review is verified through Goodfirms before it's published.

5.09 Verified Reviews
Quality5.0
Schedule & Timing5.0
Communication5.0
Overall5.0
Review Summary
Summarized from 9 verified reviews · Updated August 2026
Clients consistently praise Zappletech for professional QA testing services, highlighting skilled specialists who deliver fast, thorough test execution and transparent reporting. Communication and responsiveness are frequently noted strengths, with teams showing flexibility in test planning and reliable adherence to project deadlines. Customers across financial services, e-commerce, and banking sectors report satisfaction with the quality of work, attention to detail, and reasonable pricing relative to the expertise provided.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Zappletech
Services
Sort By
Write a Review

What reviewers mention most

Kai Kemp
Kai Kemp, CTO at My bit depositVerified Review
Posted on Dec 29, 2022

The team has done an excellent job. High professionalism, skills, and knowledge. Excellent project management and communication skills.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

Recently, the number of customers of our app has increased significantly. We have to constantly scale our software and want to make sure that it can withstand the growing workload. The company decided to turn to an outsourcing company to automate functional testing, load and performance testing. The problem was that we don’t have time to run all the tests we have. Web application had to work well on all browsers. They implemented a test automation framework and tests based on Playwright + GitHub integration. ZappleTech team handled this challenge perfectly – users reported smooth operation of the app. We recommend ZappleTech as a reliable, experienced testing service provider who prioritizes the quality of your software and meets deadlines.

Adam Sayers
Adam Sayers, at NDAVerified Review
Posted on Dec 27, 2022

Zapple helped us test our web banking app. Everything was great

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

We contacted the company on the recommendation of our partners. Before that, we worked for some time with another QA team, but it didn't bring the desired results. It was important for us not to make any previous mistakes. Therefore we were very attentive to the quality of services. And this team didn't disappoint us. Specialists immersed themselves in the project and created a testing and test automation strategy that included all necessary scenarios and workflows of our web application. They ensured that all testing types were covered and provided reports accordingly. The team was constantly in touch and kept us informed of progress, providing results about each step. Thanks to the testers and regular feedback. We were able to ensure that the app was released on time.

Hal Homer
Hal Homer, Project Manager at Bank VisionVerified Review
Posted on Dec 27, 2022

Thanks to the testers and regular feedback. We were able to release it on time.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

We contacted the company on the recommendation of our partners. Before that, we worked for some time with another QA team, but it didn't bring the desired results. It was important for us not to make any previous mistakes. Therefore we were very attentive to the quality of services. And this team didn't disappoint us. Specialists immersed themselves in the project and created a testing and test automation strategy that included all necessary scenarios and workflows of our web application. They ensured that all testing types were covered and provided reports accordingly. The team was constantly in touch and kept us informed of progress, providing results about each step. Thanks to the testers and regular feedback. We were able to ensure that the app was released on time.

Willie Salas
Willie Salas, Director at Medismo Pharma CRMVerified Review
Posted on Dec 9, 2022

Professionals of their craft. I was impressed by the initiative and openness.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

We didn't want to contact our previous vendor anymore, so we started looking for QA testing companies and came across an advertisement. We contacted ZappleTech about testing and development of our digital management solution during COVID-19. We agreed on the cost and timeline. The team made software testing of three levels: functional, non-functional, and api testing. They tested all the UI elements and checked the app's response to incoming/outgoing calls, low battery, etc. Engineers assessed the app's speed, stability, and scalability.

Walter Santiago
Walter Santiago, CTO at Work Boot PlanetVerified Review
Posted on Dec 2, 2022

Good QA services, our e-commerce site runs like clockwork - we very satisfied

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

We needed to launch an online store. We wanted to have the convenience of using the webstore, the speed of its operation, and, of course, to feel safe and secure when making payments. We needed a reliable software testing service provider to implement all these goals. We looked for experience and expertise in e-commerce software testing when choosing an outsourcing company. The decisive argument for ZappleTech was the recommendations and good communication during the technical discovery phase. At the first meeting with the team, we were impressed by the approach to the work process. There has been agreed on functional and non-functional testing along with performance and security checks. The team also used Selenium WebDriver as an automated testing tool to speed up test execution on Jenkins server. We are completely happy about such cooperation. Starting from the tooling ending with testing processes and test cases written. It's a good vendor we can rely on.

Randal Woodard, CEO at YomaneyVerified Review
Posted on Nov 17, 2022

ZappleTech provided our project with a top-notch QA level, testing all levels of it during the development

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

We needed help in testing a cross-platform fintech app. Following the advice of our partners and contacting ZappleTech. The company manager quickly formed an Agile team and helped integrate it into the in-house team. The engineers quickly got into the process of working on the project. They wrote test cases for three key platforms: WEB, iOS, and Android, and started implementing them with test execution. All development stages were closely covered by testing levels: regression, end-to-end, smoke, and API. Also, thanks to the implemented test automation, the company coped with the task much faster than planned, providing us with the highest possible quality of the digital product.

Tom Thompson
Tom Thompson, Chief Executive Officer at GetforapostVerified Review
Posted on Oct 14, 2022

Thanks to ZappleTech, we released our app on time in the e-commerce segment

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

We needed comprehensive functional and non-functional software testing of the new marketplace, payment systems, integrations, and interfaces. The partners advised us ZappleTech, a company that is practically experts in QA and test automation. Indeed, the team proved their expertise by implementing QA testing for all implemented systems. They automated 95% of functional test cases, including API, integration and end to end testing levels. Throughout our work, we repeatedly tested the features of the WEB, Android, and iOS versions using the TestDevOps methodology, performed sanity and regression testing, and ran several dozen user scenarios in UAT phase. As a result, we were able to release the digital solution to the market on time, providing consumers with a top-notch application.

Terry Carroll
Terry Carroll, VP at Review Your FinanceVerified Review
Posted on Jun 22, 2022

They delivered the QA services they promised and it was a pleasure to work with them.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

We needed help and expertise to develop the system, regression, and end-to-end testing on different testing levels for our platform and then to integrate these tests into our automated DevOps pipelines. We started the project by breaking down our system into individual components to cover all of our user flows. Once manual test cases were ready, we came to test automation coverage. We are currently in the process of developing and creating new automated testing scripts. The vendor has helped us create dozens of different test cases. Our internal team and the vendor worked as one team. They delivered what they promised, and they were a pleasure to work with.

Daniel Scott
Daniel ScottVerified Review
Posted on Jun 22, 2022

Application Testing for Financial Services Company - Highly professional, reliable and fast

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

We had rapid agile development of web and mobile apps. Apps quality wasn’t good enough so we decided to hire some vendors to improve quality standards and introduce best practices to software testing processes. Our development team and Zappletech actively pursued Web UI test automation and developed massive testing coverage of our core functionality. A new test automation framework was created from scratch and integrated into continuous integration processes improving release delivery by 20%. New QA testing techniques were applied on API, system-level, and end-to-end testing levels. We had 2 - 3 staff members working with us on a full-time basis. The process of releasing our application happened much faster than we thought it would, allowing us to accelerate other company processes. When implementing the new functionality into the production system - our regression package could detect problems before our client could. These were exactly the results we expected.

Focus

Service Focus of Zappletech

How the team's effort is distributed across services.

100%

Industries Focus

15%15%10%10%10%10%10%5%

Client Focus

Small Business70%
Medium Business20%
Large Business10%
Selected Work

Client Portfolio of Zappletech

Where their work concentrates - by industry, budget, and timeline.

Project Industry

Other Industries25%
Education50%
Healthcare25%
Major industry focus
Education

Project Cost

$10001 to $50000100%
Common project cost
$10001 to $50000

Project Timeline

1 to 25 Weeks100%
Typical timeline
1 to 25 Weeks

Clients: 12

TrivagoTele2Couchsurfing InternationalActivated InsightsAptitude MediaZycus IncCornell UniversityMissguidediDealsMaytechBookingLiveBridgeplex Inc

Portfolios: 4

Executive Interview

Executive Interview of Zappletech

Mykhailo Poliarush
Mykhailo Poliarush
CEO
Visit Profile

Please share your feedback about how Goodfirms helps increase your visibility with potential customers.

Listing on Goodfirms allows companies to grow faster, and build their reputation among users and partners. It helps our company increase its credibility and reliability.

Please introduce your company and give a brief about your role within the organization.

Our company provides Quality Assurance, Test Automation, DevOps, and TestOps services to our clients. We can work with clients from the very beginning when they do not even have Quality Assurance or testing at all. We configure all processes, automate testing, and thereby minimize the time spent.

I am the company’s CEO and founder. I am engaged in its development, from marketing and sales to the delivery of each project.

What is the story behind starting this company?

I have 15 years of experience in Quality Assurance. I went from an ordinary tester to an expert and test consultant. In 2010, I formed a QA community where we standardized solutions for clients.
 
Next was the creation of a company that develops applications and tests. And in 2015, I decided to build a separate company that would deal only with test automation and QA services. Since then, we’ve been providing various testing services: creating frameworks, automating processes, setting up servers, creating the necessary technical infrastructure, consultations, and training.

What is your company's business model: in-house team or third-party vendors/outsourcing?

The company offers several models of cooperation with customers. The first is Managed Service. We take everything under our responsibility. We appoint a project manager, testers, automators, and DevOps engineers. It is an in-house team, and this collaboration model is used to work with clients who previously had no testing process at all or whose QA was quite poor. After communication is established, we move on to automating testing and other processes to speed up continuous integration and continuous deployment.
 
The second option is Staff Augmentation. In this case, we provide part of the resources. This model is suitable for clients who do not have enough specialists in their full-time teams. In such a situation, the employee joins the customer's team and performs the assigned tasks.
 
In the context of interaction, we have several approaches to work: an in-house team, its extension in the case when a large pool of specialists is needed, as well as the involvement of third-party specialists. For example, if there is a request for Security Testing, we cooperate with a security specialist.

How does your company differentiate itself from the competition?

We are clearly focused on test automation. Our goal is to automate QA processes for our clients as much as possible. To do this quickly and efficiently, we use an integrated approach.
 
All members of our team have 15+ years of expertise in this area. We use a lot of programming languages, including Java, Python, Ruby, JS, TypeScript, as well as all the frameworks that support these languages. Thanks to our vast experience, we can offer our clients a wide range of solutions, both open source and paid.
 
Another hallmark of ours is flexibility. We try to understand the goals set by our clients as much as possible and follow them. At the same time, if something does not meet the client's expectations, we try to adapt to their needs as much as possible.
 
Thanks to all of the above, 9 out of 10 of our customers recommend cooperation with us.

What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?

There are diverse organizations among the clients of our company. Large, small, those that we have been running for a very long time or with whom we cooperate one-time. Basically, these are medium-sized businesses (companies with 50-100 employees), but there are also those where up to 1000 people are involved in development. We provide test automation outsourcing services to them. The average turnaround time for our projects varies between 9-12 months, but there are also clients who have been working with us for 3-5 years. These clients constantly come to us with new projects. And they make up 60%.

Please share some of the services that you offer, for which clients approach you the most.

We do an audit and review, then evaluate the quality of the existing solution, and create an automation framework on the basis of which it will be implemented. Then we go to test automation.

What is your customer satisfaction rate according to you? What steps do you take to cater to your customer's needs and requirements?

To best meet the requirements of customers, we have several ways. The first level is management. We have dedicated project managers involved in every project. Regular calls with teams are provided at the level of engineers and managers. Reviews and internal expertise help to control the development results and give feedback. We are always honest and open, and all achievements and problems are always discussed with clients.

What kind of support system do you offer to your clients for catering to their queries and issues?

As a rule, we integrate into the team in real-time. We discuss all emerging issues on a daily basis. That is, support is ongoing. The management staff is synchronized weekly.

What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions, etc.)

In 90% of cases, we work according to the Time and Material model, that is, we provide resources at an hourly rate. At the end of the month, these rates are summed up, and we put up timesheets with a detailed description of how the time was spent. Hours are approved by the client, after which we issue a Net 30 bill once a month.

Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget did you have worked for?

We have the concept of minimum workload. In outsourcing and outstaffing, if we provide one resource, the load should be at least 3 months. If we convert this into a budget, the amount will be 20 thousand dollars. Projects lasting from 6 months are optimal for us.
 
If we talk about technical consulting, part-time work is also acceptable for us from 4 hours a day for 1-2 weeks. These services are charged per hour.

What is the price range (min and max) of the projects that you catered to in 2021?

The cost of our hourly rate is from $40 to $70 per hour, depending on the expertise of a particular team member. The services of an automator who will carry out test coverage cost the least, $40 per hour. If the requirements are higher (for example, it is necessary to conduct Security Testing), the fee will be higher, respectfully.

Where do you see your company in the next 10 years?

We want to become the #1 provider in automated testing, accumulate the latest trending technologies, increase our expertise, and fulfill it in the form of completed projects for our clients. That is, we want to become a tech company with the largest expertise in the world and provide consulting services.

Where we are

Locations (2)

Offices where Zappletech operates.

Headquarter
Poland

Poland

Koszykarska 27B/26
Krakow, Lesser Poland Voivodeship 30-010
+48794102565
Ireland

Ireland

Hollybrook manor
Carlow, Carlow D03 E125
+48 794 102 565