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AI-Powered Customer Support with a Human Touch

ZenConnex is a customer experience (CX) outsourcing company that combines advanced AI technology with real human support to help businesses deliver seamless, 24/7 customer service and drive growth. They aim to improve conversions, customer satisfaction (CSAT), and operational efficiency by blending automated intelligence with trained customer support professionals.

IndiaIndia
Mansarovar Plaza, 302020
+91-141-4012521
NA
50 - 249
2005

Service Focus

Focus of BPO Services
  • Inbound - 50%
  • Outbound - 50%
  • Customer Service - 25%
  • Chat Services - 25%
  • Lead Generation - 25%
  • Call Center Services - 25%

Industry Focus

  • Consumer Products - 10%
  • Transportation & Logistics - 10%
  • Retail - 10%
  • E-commerce - 10%
  • Startups - 10%
  • Automotive - 5%
  • Education - 5%
  • Gaming - 5%
  • Healthcare & Medical - 5%
  • Legal & Compliance - 5%
  • Manufacturing - 5%
  • Real Estate - 5%
  • Travel & Lifestyle - 5%
  • Banking - 5%
  • Insurance - 5%

Client Focus

80% Small Business
20% Midmarket Business

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Client Portfolio of Zenconnex

Clients: 4

  • CCRPS Inc
  • Fortidia
  • iCademy ME
  • Trainer Academy