Top Call Center Services in Hyderabad

Researched by:Goodfirms Research TeamUpdated:September 24, 2026

Goodfirms has reviewed 16 Call Center Services in Hyderabad as of September 2026. The top-ranked firm is Vserve Ebusiness Solutions (5.0 stars, 47 verified reviews, < $25/hr, founded 2004, Hyderabad). Across the category, the median hourly rate is $25, median client rating is 5, and 35% of firms employ 50+ members. Explore the vetted Call Center Services in Hyderabad companies below, compare their strengths, and connect with the provider best suited to your requirements.

Are you looking to hire full-service call center services in Hyderabad? Businesses need intelligent operations based on advanced analytics and predictive insights to help deliver a superior customer experience, develop a roadmap for sustainable growth, and optimize efficiency. During your search for an ideal service partner, you will find several call center companies in Hyderabad offering comprehensive services. However, very few possess the experience and expertise to operate with complete accountability and the vision to help you achieve your operational goals.
To help you resolve your selection dilemma, Goodfirms has prepared a list of top-performing firms with rich experience. The Goodfirms research team has thoroughly vetted several call center outsourcing services in Hyderabad and chose the firms that delivered exceptional performance based on their quality, reliability, and ability to provide solutions and services. You will also find well-researched information with this list which will be helpful in your screening process. Continue exploring this list and using the data to find and hire the best call center service providers in Hyderabad that meet your requirements.

Goodfirms has verified 16 Call Center Services in Hyderabad - part of 1,648+ Call Centers Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top Call Center Companies in Hyderabad

Find a Call Center Services Company Near you
Find a Call Center Services Company Near you
Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Vserve Ebusiness Solutions is among the trusted business process outsourcing firms, delivering supply chain, procurement, eCommerce, and digital marketing support through scalable offshore teams. Since 2004, it has grown into one of the best outsourcing companies, serving Fortune 500 enterprises, distributors, and retailers with 1000+ ... read Vserve Ebusiness Solutions reviews & insights

    Vserve Ebusiness Solutions is among the trusted business process outsourcing firms, delivering supply chain, procurement, ... read Vserve Ebusiness Solutions reviews & insights

    < $25/hr
    250 - 999
    2004
    Hyderabad, India
    Strong SEO and AI Search Visibility Strategy - Co-Founder & CEO
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  • Ozonetel is leading Cloud Telephony solution provider. We enable businesses to communicate effectively via all the channels, i.e. voice, email, social media, SMS, chat, on one platform with no capital investment. Ozonetel helps to run contact center, provide call management tools, analytics tools to monitor and track the customer interaction. Marketers also use our platform ... read Ozonetel reviews & insights

    Ozonetel is leading Cloud Telephony solution provider. We enable businesses to communicate effectively via all ... read Ozonetel reviews & insights

    NA
    50 - 249
    2007
    Hyderabad, India
  • Outbound call centre services mainly consists of tele-calling agents making calls to existing and potential customers in order to increase sales, acquire new customers, follow-up other marketing campaigns, test new markets, develop better customer relationship etc. Companies who make use of outbound call center services have the advantage of saving on cost of infrastructure, skilled ... read Vibhatech Solutions reviews & insights

    Outbound call centre services mainly consists of tele-calling agents making calls to existing and potential ... read Vibhatech Solutions reviews & insights

    NA
    10 - 49
    Hyderabad, India
  • We are committed to enhancing productivity and profitability of our clients both in the short and the long run. We strive to achieve this by helping them build-in simplicity, visibility, control and predictability into their key processes

    We are committed to enhancing productivity and profitability of our clients both in the short ... read Relyon Technologies reviews & insights

    NA
    10 - 49
    Hyderabad, India
  • Incorporated in 2011, for over 08 years, Firstcall BPO has been connecting customers with the world's most successful companies. It is the global leader in customer experience outsourcing management and the trusted provider of digitally integrated business services.At Firstcall BPO, we combine human touch and high technology to deliver extraordinary customer experiences. While technology creates ... read First Call BPO reviews & insights

    Incorporated in 2011, for over 08 years, Firstcall BPO has been connecting customers with the ... read First Call BPO reviews & insights

    NA
    50 - 249
    2011
    Hyderabad, India
  • Cavalry Info Private Limited(CIPL) is a start up based out of Hyderabad which specializes in Business Process Outsourcing (BPO) services. We are powered by a combination of domain expertise, operational excellence, process skills and superior technology. We offer integrated end-to-end outsourcing services to enable our customers focus on their core businesses.

    Cavalry Info Private Limited(CIPL) is a start up based out of Hyderabad which specializes in ... read Cavalry Info Pvt. Ltd. reviews & insights

    NA
    50 - 249
    2015
    Hyderabad, India
  • We transform the way customers experience your brand. From identifying prospective customers, nurturing existing ones to upselling and cross selling your products, we take care of your customer's complete life cycle. Our solutions are designed to suit your service requirements in the most cost effective way and to completely take the load off you. Starting ... read HRH NEXT reviews & insights

    We transform the way customers experience your brand. From identifying prospective customers, nurturing existing ones ... read HRH NEXT reviews & insights

    NA
    50 - 249
    2000
    Hyderabad, India
  • SocialPost Digital Media is a premier digital marketing agency specializing in tailored strategies that elevate businesses' online presence. With a robust arsenal of advanced tools and techniques, we offer comprehensive services encompassing brand promotions, paid promotions, image building, social media marketing, influencer marketing, digital marketing, ground marketing, content creation, and website/mobile app development. Our dedicated ... read SocialPost Digital Media reviews & insights

    SocialPost Digital Media is a premier digital marketing agency specializing in tailored strategies that elevate ... read SocialPost Digital Media reviews & insights

    < $25/hr
    50 - 249
    2017
    Hyderabad, India
  • Voice Soft Solutions is a business process outsourcing company established in 2007.We specialize in helping companies acquire, retain and grow their customers.We partner with Australian businesses to deliver call center and back office solutions that make a lot of sense and won’t break the bank.

    Voice Soft Solutions is a business process outsourcing company established in 2007.We specialize in helping ... read Voice Soft Solutions reviews & insights

    NA
    10 - 49
    2007
    Hyderabad, India
  • Riddhi Corporate Services Limited (RCSL) a part of Riddhi Group was incorporated in 2010 under the company’s act 1956 with a vision to support business needs of Telecom, Banking, NBFC & IT sectors. It is a venture of renowned experts in these sectors who aspires to serve the industry and its customers through highly skilled ... read Riddhi Corporate Services Limited reviews & insights

    Riddhi Corporate Services Limited (RCSL) a part of Riddhi Group was incorporated in 2010 under ... read Riddhi Corporate Services Limited reviews & insights

    $25 - $49/hr
    10 - 49
    Hyderabad, India
  • Our aim is to enable our clients to attain higher altitudes in their business by providing smart and flexible outsourcing and off shoring solutions. We might be a startup but we are here for the long haul. Upholding our values is what helps us to succeed and step forward to an emerging future together with ... read Essencea Info Serv Pvt. Ltd. reviews & insights

    Our aim is to enable our clients to attain higher altitudes in their business by ... read Essencea Info Serv Pvt. Ltd. reviews & insights

    NA
    50 - 249
    2018
    Hyderabad, India
  • Deepija Telecom Pvt. Ltd offers cutting-edge call centre software solutions designed to optimize your customer service operations. Our innovative technology empowers businesses to enhance efficiency, streamline processes, and deliver exceptional customer experiences. Explore our range of advanced call centre solutions and take your customer service to the next level with Deepija Telecom Pvt. Ltd.

    Deepija Telecom Pvt. Ltd offers cutting-edge call centre software solutions designed to optimize your customer ... read Deepija Telecom Pvt. Ltd. reviews & insights

    NA
    10000+
    2003
    Hyderabad, India
  • The Global Associates is a unique full-service sales and marketing organization offering Customized Strategic and Tactical Sales Solutions to Organizations, Globally. We can help you increase your outreach in existing and new markets (globally), get new clients & increase your revenue, all at substantially reduced costs.

    The Global Associates is a unique full-service sales and marketing organization offering Customized Strategic and ... read The Global Associates reviews & insights

    < $25/hr
    50 - 249
    2000
    Hyderabad, India
  • Virtu Sol is a leading data-driven marketing agency that specializes in generating leads, scheduling appointments, and creating brand awareness. We provide data-driven strategies for companies of all sizes to increase profits, especially small businesses that require a higher level of efficiency and effectiveness. As an end-to-end solution partner for global enterprises, SMEs, and forward-thinking start-ups, ... read VirtuSol reviews & insights

    Virtu Sol is a leading data-driven marketing agency that specializes in generating leads, scheduling appointments, ... read VirtuSol reviews & insights

    NA
    10 - 49
    2008
    Hyderabad, India
  • Gigglezen Technologies Pvt. Ltd. is a dynamic IT and Business Solutions company dedicated to helping brands grow through innovation, automation, and technology-driven strategies. We specialize in Software Development, BPO Services, and Digital Marketing Solutions, offering end-to-end support for businesses of all sizes. Our mission is to simplify business operations and maximize performance through smart, scalable, ... read Gigglezen Technologic reviews & insights

    Gigglezen Technologies Pvt. Ltd. is a dynamic IT and Business Solutions company dedicated to helping ... read Gigglezen Technologic reviews & insights

    NA
    10 - 49
    2025
    Hyderabad, India
  • Where innovation meets quality in an ever-changing professional environment! In a world that values cutting-edge technologies and creative solutions, SBS stands out as a trailblazing company committed to seamlessly integrating modern technologies into the fabric of business. SBS leverages the power of Cloud & On-Prem Development, Artificial Intelligence, Blockchain, Cybersecurity, IoT, and 5G/Wireless to deliver ... read SB Solutions reviews & insights

    Where innovation meets quality in an ever-changing professional environment! In a world that values cutting-edge ... read SB Solutions reviews & insights

    NA
    10 - 49
    2022
    Hyderabad, India

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1 cities with the best Value Score for hiring.

Ranked by a composite blending firm count (supply), average rating (quality), and average hourly rate (cost). Affordability is weighted highest (50%), so this surfaces genuinely affordable destinations - not just the biggest markets.

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

Loading map…

All cities ranked by Value Score.

Every city in scope, ranked by Value Score.

CityFirmsAvg RateAvg RatingValue ScoreAction
INHyderabad69$35/hr584View firms
INHyderabad
69 firms$35/hr5
Value Score84 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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Cities with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Hyderabad · $0-24/hr

32 firms in this tier - more than any other city, averaging 5.0 ★. Top picks: Vserve Ebusiness Solutions, LeadShuttle, The Global Associates.

Mid-tier leader
Hyderabad · $50-99/hr

2 firms in this tier - more than any other city. Top picks: Hire a Virtual Assistant, Aurum verse.

Top tier leader
Hyderabad · $150+/hr

1 firms in this tier - more than any other city. Top picks: Consultixs.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

Get 3 AI-Matched Firms