Top VoIP Providers

Researched by:Goodfirms Research TeamUpdated:October 2, 2026

Goodfirms has reviewed 1,870 VoIP Providers as of October 2026 across 78 countries. The top-ranked firm is PCe Solutions (5.0 stars, 3 verified reviews, $200 - $300/hr, founded 2010, Edmonton). Across the category, the median hourly rate is $25, median client rating is 4.8, and 14% of firms employ 50+ members. Explore the vetted VoIP Providers companies below, compare their strengths, and connect with the provider best suited to your requirements.

Top VoIP providers do more than replace your phone system; they unify voice, video, messaging, and collaboration into a single infrastructure that reduces communication costs and scales with your business. From hosted PBX and SIP trunking to contact center solutions and UCaaS platforms, the right VoIP service providers eliminate the overhead of legacy telephony without compromising call quality or reliability. Goodfirms ranks the top VoIP companies using verified client reviews and independent research; every listing here reflects real deployment performance, not vendor self-reporting.

Goodfirms has verified 1,871 VoIP Providers - part of 17,276+ IT Services Companies reviewed across 78 countries, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top VoIP Companies | Top VoIP Service Providers

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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Commshark Delivers a Complete Suite of Voice, Data, VOIP and Cloud Telecommunications Solutions to Businesses in Baltimore and Washington DC.

    Commshark Delivers a Complete Suite of Voice, Data, VOIP and Cloud Telecommunications Solutions to Businesses ... read Commshark reviews & insights

    < $25/hr
    2 - 9
    Baltimore, United States
  • Headquartered in Westport, CT, Alliance has developed a unique carrier wholesale platform to service the small and medium-sized carrier market. Alliance’s customers include resellers, CLECs and ILECs across the country. Backed by state-of-the-art IT support, Alliance provides unsurpassed customer service as well as competitive rates that are unmatched in the industry. With many wholesale customers, ... read Alliance Group Services reviews & insights

    Headquartered in Westport, CT, Alliance has developed a unique carrier wholesale platform to service the ... read Alliance Group Services reviews & insights

    < $25/hr
    2 - 9
    Westport, United States
  • We’re not your typical phone providers in Nashville. First, we’re passionate about this phone systems stuff. Seriously. We’re in the business because we love phones. We’re honest, reachable, smart, and just altogether awesome. We have a no BS policy – and that includes no pointing fingers at the other guy – so call us when ... read Magic Apple Technology reviews & insights

    We’re not your typical phone providers in Nashville. First, we’re passionate about this phone systems ... read Magic Apple Technology reviews & insights

    < $25/hr
    2 - 9
    2008
    Nashville, United States
  • We understand how important your business phone system is to your business. Since 1991, Atlantic Business Systems has been providing commercial telephone systems sales, service and telephone system repair in Maryland. One call to our Baltimore dispatch center and our team will get you the help you need. We are a full-service business telephone company ... read Atlantic Business Systems reviews & insights

    We understand how important your business phone system is to your business. Since 1991, Atlantic ... read Atlantic Business Systems reviews & insights

    < $25/hr
    2 - 9
    Baltimore, United States
  • Simplii specializes in communications for small and mid-sized businesses.At Simplii we believe in giving you more for your money. Not only do we include advanced features such as Call Center, Call Recording, CRM Integrations, and many other Fusion Planstandards, but we also provide onsite support and lifetime in-person training at no extra cost.

    Simplii specializes in communications for small and mid-sized businesses.At Simplii we believe in giving you ... read Simplii reviews & insights

    < $25/hr
    10 - 49
    2010
    Salt Lake City, United States
  • ComTech has earned a reputation for building state-of-the-art voice and data solutions. With years of industry experience, our team is able to provide the latest in technology and deliver premier business phone, communication, and service solutions.

    ComTech has earned a reputation for building state-of-the-art voice and data solutions. With years of ... read ComTech Cloud reviews & insights

    < $25/hr
    10 - 49
    1985
    Gaithersburg, United States
  • Precision Wire & Telephone has been a trusted name for business phone systems in Utah since 1983. We offer installation and repair services related to network cabling for voice, data, VoIP, hosted services, fiber optics and more.We offer voice and data solutions for businesses of all sizes, helping you do business better. Contact us today ... read Precision Wire & Telephone reviews & insights

    Precision Wire & Telephone has been a trusted name for business phone systems in Utah ... read Precision Wire & Telephone reviews & insights

    < $25/hr
    10 - 49
    1983
    Bountiful, United States
  • Pulse Technologies, Inc. specializes in business telecommunications with Voice Over IP (VoIP) and Digital Business Systems for small, medium and enterprise size companies. By selling and servicing high quality VoIP and Digital solutions, Hosted VoIP solutions, Voice Mail systems, Mitel Hotel and Hospitality solutions, Paging systems, and Category 6 and Fiber Optic Cable Installations, Pulse ... read Pulse Technologies reviews & insights

    Pulse Technologies, Inc. specializes in business telecommunications with Voice Over IP (VoIP) and Digital Business ... read Pulse Technologies reviews & insights

    < $25/hr
    2 - 9
    Salt Lake City, United States
  • Wi-Fiber is a premium internet provider in Cache Valley (Logan, Utah) that provides not only affordable options but also internet plans suitable for any user whether it be residential, business or enterprise. Wi-Fiber proudly provides internet speeds of over 1 Gbps with low latencies that allow for great gaming, video conferencing and snappy web loading ... read Wi-Fiber reviews & insights

    Wi-Fiber is a premium internet provider in Cache Valley (Logan, Utah) that provides not only ... read Wi-Fiber reviews & insights

    < $25/hr
    2 - 9
    2017
    Logan, United States
  • Technology is increasingly getting more complex. Its difficult to learn and know the best direction for your company to move in regards to technology but you don't have to do this by yourself. In QCC we have a combined total of 45 years in experience to help you get the best out of your technology. ... read Quality Computer Consulting reviews & insights

    Technology is increasingly getting more complex. Its difficult to learn and know the best direction ... read Quality Computer Consulting reviews & insights

    < $25/hr
    10 - 49
    2002
    Draper, United States
  • ClearLine Networks, LLC specializes in design and installation of voice and data cabling, audio visual systems, VoIP telephony, and integrated security systems for organizations in Greater Nashville, Middle Tennessee and surrounding states. We respond quickly to your needs with hands-on lead technicians averaging 15 years experience in the Data Comm industry. Our team of experts ... read Clearline Networks reviews & insights

    ClearLine Networks, LLC specializes in design and installation of voice and data cabling, audio visual ... read Clearline Networks reviews & insights

    < $25/hr
    10 - 49
    2008
    Nashville, United States
  • M3 Technology Group is a leading provider of Networked Audio-Visual systems, Managed Services and ITS base building infrastructure, known for delivering outstanding design, installation and support to customers throughout the Southeast and around the country. Since 2002 our best-in-class technology solutions have helped to expand collaboration possibilities for clients in education, corporate, military, government, healthcare, ... read M3 Technology Group reviews & insights

    M3 Technology Group is a leading provider of Networked Audio-Visual systems, Managed Services and ITS ... read M3 Technology Group reviews & insights

    < $25/hr
    50 - 249
    2002
    Nashville, United States
  • CrossPath Telecom Network® specializes in custom designed VoIP telecom solutions for businesses of all sizes - providing ultra-reliable VoIP Phone Service, Enhanced SMS Texting Services, Electronic Faxing, and Executive VoIP Phone Systems. Each CrossPath VoIP phone system is custom tailored to fit your unique business needs. With a-la-carte features and endless configuration options, your business ... read CrossPath Telecom Network reviews & insights

    CrossPath Telecom Network® specializes in custom designed VoIP telecom solutions for businesses of all sizes ... read CrossPath Telecom Network reviews & insights

    < $25/hr
    2 - 9
    2013
    Clarksville, United States
  • GetVoIP, a BizMedia Central LLC entity, is a free comparison resource for buyers to make an informed decision. We provide user reviews, and comprehensive research on hundreds of VoIP solutions and business communication software, making it easy for shoppers to compare and choose a service provider.

    GetVoIP, a BizMedia Central LLC entity, is a free comparison resource for buyers to make ... read GetVoIP reviews & insights

    < $25/hr
    2 - 9
    NYC, United States
  • We provide unified communications and IT network solutions to companies of all sizes from small local businesses to multi-site global Fortune 500 enterprises. As a RingCentral Preferred partner and a Mitel Platinum partner, we have the experience and knowledge that sets us apart from the rest. Watch our quick two-minute video that showcases how we ... read Converged Technology Professionals reviews & insights

    We provide unified communications and IT network solutions to companies of all sizes from small ... read Converged Technology Professionals reviews & insights

    < $25/hr
    2 - 9
    Waukesha, United States
  • Spitfire is an IT company that uses a no nonsense and hassle-free approach to provide fast, friendly, and competent technology support and solutions to small businesses, entrepreneurs, and individuals alike in Hamilton, Toronto, and Southern Ontario.

    Spitfire is an IT company that uses a no nonsense and hassle-free approach to provide ... read Spitfire I.T. Services reviews & insights

    < $25/hr
    2 - 9
    2005
    Hamilton, Canada
  • SunTel Technologies has been providing Canadian businesses with IT support and communication services since 2007. That’s a long time in any industry but in the IT business it’s a lifetime! We believe we’ve not just survived for so long but flourished too thanks to our genuine care for our clients, and for our ability to ... read SunTel Technologies reviews & insights

    SunTel Technologies has been providing Canadian businesses with IT support and communication services since 2007. ... read SunTel Technologies reviews & insights

    < $25/hr
    2 - 9
    2007
    Markham, Canada
  • RingCentral, Inc. (NYSE: RNG) is a global provider of cloud enterprise unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides ... read RingCentral reviews & insights

    RingCentral, Inc. (NYSE: RNG) is a global provider of cloud enterprise unified communications and collaboration ... read RingCentral reviews & insights

    < $25/hr
    1,000 - 9,999
    2003
    Belmont, United States
  • USA Phone is a communications installation, service, and consulting firm headquartered in Cherry Hill NJ that provides PBX Phone Systems & Hosted IP Phone Solutions to businesses in both SMB (5-499 users) and Enterprise level (500+ users) markets. Since 1981 we have been providing communication solutions with a full portfolio of voice, data and networking ... read USA Phone reviews & insights

    USA Phone is a communications installation, service, and consulting firm headquartered in Cherry Hill NJ ... read USA Phone reviews & insights

    < $25/hr
    10 - 49
    1981
    Camden, United States
  • United World Telecom was founded in 1996. It has an outstanding reputation for quality and customer service, serving thousands of businesses around the world. We are proud to offer 24/7 support and dedicated one-on-one corporate account management. Customers can also manage their service and configure advanced features online using a control panel. Our specialty is ... read United World Telecom reviews & insights

    United World Telecom was founded in 1996. It has an outstanding reputation for quality and ... read United World Telecom reviews & insights

    < $25/hr
    2 - 9
    1996
    Delray Beach, United States
  • VoIP Office is redefining business communications. We as a technology disruptor, embrace new age technology to transform the communication system to enhance the business outcomes. Experience the robust unified communications solution with contextual communication APIs using our Cloud Communications platform. Strengthen your business communication across chat, messaging, social media, video and voice and enable the ... read VoIP Office LLC reviews & insights

    VoIP Office is redefining business communications. We as a technology disruptor, embrace new age technology ... read VoIP Office LLC reviews & insights

    < $25/hr
    50 - 249
    2007
    Troy, United States
  • Fax Voip Windows Fax Service Provider (Fax Voip FSP) enables Microsoft Fax and Windows Fax and Scan, which are built right into Windows, to send and receive T.38 and audio (over G.711 codec) faxes using your VoIP (SIP or H.323) infrastructure without any further cost.

    Fax Voip Windows Fax Service Provider (Fax Voip FSP) enables Microsoft Fax and Windows Fax ... read FaxVoip Software reviews & insights

    < $25/hr
    2 - 9
    NYC, United States
  • From 1984 to 1992, Mark Kane started and ran a multi million dollar computer mail order company in Long Beach, California and Lake Arrowhead, California. The company had 35 employees at its peak. From 1992-1996, Mark Kane managed all aspects of a 75,000 square foot athletic Club in New Orleans, LA with 75 employees. He ... read Phone Service USA reviews & insights

    From 1984 to 1992, Mark Kane started and ran a multi million dollar computer mail ... read Phone Service USA reviews & insights

    < $25/hr
    2 - 9
    1984
    Littleton, United States
  • Alianza was founded in 2009 and is headquartered in Pleasant Grove, Utah at the base of the beautiful Wasatch Mountains. After years of helping businesses embrace cloud communications, we decided to take that same model and help service providers with their next-generation infrastructure. So we designed, built and launched the world's first Cloud Communications Platform. ... read Alianza reviews & insights

    Alianza was founded in 2009 and is headquartered in Pleasant Grove, Utah at the base ... read Alianza reviews & insights

    < $25/hr
    50 - 249
    2009
    Pleasant Grove, United States
  • 2Talk can replace your physical PBX with a Virtual PBX. Access high value features and functionality in the Cloud and get reliable and cost effective VoIP Calling from 2Talk.

    2Talk can replace your physical PBX with a Virtual PBX. Access high value features and ... read 2Talk reviews & insights

    < $25/hr
    10 - 49
    2008
    Marina del Rey, United States
  • Proclaim VoIP's infrastructure is systematically designed with automatic fail over protocol. In addition we have redundancy and replication across the entire network. No single point of failure exists in the network. We have redundant PBX application servers, hardened routers and call switches. Furthermore Proclaim VoIP has real-time data replication to all redundancy data centers. This ... read Proclaim VoIP reviews & insights

    Proclaim VoIP's infrastructure is systematically designed with automatic fail over protocol. In addition we have ... read Proclaim VoIP reviews & insights

    < $25/hr
    10 - 49
    2016
    Mobile, United States
  • Founded in 2007, VoIP.ms is a Canadian VoIP company serving over 80,000 customers worldwide. The company provides a complete VoIP Phone and Messaging Services suite, global phone numbers, virtual FAX, and easy-to-use API integration, offering business and residential customers unrivaled communications solutions. Offering local numbers in more than a hundred countries and free porting from ... read VoIP.ms reviews & insights

    Founded in 2007, VoIP.ms is a Canadian VoIP company serving over 80,000 customers worldwide. The ... read VoIP.ms reviews & insights

    < $25/hr
    50 - 249
    2007
    Terrebonne, Canada
  • Since 2013, Nexxcom Technologies has been changing the way home and business owners in rural communities connect to the internet, by providing service that's as fast and reliable as it is in the city. Today, we proudly serve Grande Prairie and the surrounding areas, from the Peace River Region all the way to Fort St. ... read Nexxcom Technologies reviews & insights

    Since 2013, Nexxcom Technologies has been changing the way home and business owners in rural ... read Nexxcom Technologies reviews & insights

    < $25/hr
    2 - 9
    2013
    Grande Prairie, Canada
  • Voiswitch is a leading VoIP and high-speed internet provider delivering end-to-end solutions that meet customers’ unique needs. From small business to global enterprises, our experience and resources paired with our award winning support make us the preferred partner for Canadian businesses in a variety of industries. Your phone system is a reflection of your business ... read Voiswitch reviews & insights

    Voiswitch is a leading VoIP and high-speed internet provider delivering end-to-end solutions that meet customers’ ... read Voiswitch reviews & insights

    < $25/hr
    2 - 9
    Toronto, Canada
  • Founded in 2003, Charitel in optimizing, deploying and managing complex business telecommunication projects As an internet provider in Canada, we are a multidisciplinary team composed of IT engineers, telecom consultants, telecom brokers, telecom project managers and telecom expense specialists. Charitel’s expertise brings unparalleled visibility to your organization's most vital services … your telecom services.

    Founded in 2003, Charitel in optimizing, deploying and managing complex business telecommunication projects As an ... read Charitel reviews & insights

    < $25/hr
    2 - 9
    2003
    Westmount, Canada
  • Empresa de telecomunicações brasileira A Fibertel é a melhor empresa de telefonia VOIP, com sede em Curitiba / PR atende a todos os estados do Brasil. Tem foco em serviços baseados na tecnologia VOIP como PABX Virtual, número virtual fixo e número 0800.

    Empresa de telecomunicações brasileira A Fibertel é a melhor empresa de telefonia VOIP, com sede ... read FiberTel VoIP reviews & insights

    $50 - $99/hr
    2 - 9
    1981
  • Business Profile: ULTATEL is dedicated to completely revolutionize how companies conduct business by delivering the most comprehensive and secure suite of cloud-based telephony, unified communications and contact center services. Our solution dramatically improves customer experiences, invigorates employee productivity and integrates business processes for greater revenue growth. We simplify communication services across locations, reduce operating costs ... read ULTATEL reviews & insights

    Business Profile: ULTATEL is dedicated to completely revolutionize how companies conduct business by delivering the ... read ULTATEL reviews & insights

    NA
    50 - 249
    Herndon, United States
  • IPPBX is a VoIP phone system provider offering commercial phone systems with different features such as web conferencing, cloud pbx, and instant file sharing for business ventures. We are an ideal choice when it comes to VoIP solutions and IP PBX system for small to medium businesses as our office phone system offers the latest ... read IPPBX LLC reviews & insights

    IPPBX is a VoIP phone system provider offering commercial phone systems with different features such ... read IPPBX LLC reviews & insights

    NA
    50 - 249
    1998
  • VoipJoy provide one of the largest local DID footprint with 13,000 + rate centers. Our transport network provides crystal clear inbound call routing to your local DIDs. VoipJoy local Origination pricing , just one low flat rate so you can spend less time analyzing your CDRs and more time building your business.

    VoipJoy provide one of the largest local DID footprint with 13,000 + rate centers. Our ... read VOIPJOY reviews & insights

    NA
    2 - 9
    Aventura, United States
  • CSM is the most experienced VoIP and digital communications business in the southeast USA. By partnering together, we help to ensure your communications networks are optimized while delighting your customers and associates.

    CSM is the most experienced VoIP and digital communications business in the southeast USA. By ... read CSM South reviews & insights

    NA
    10 - 49
    1984
    Tampa, United States
  • Effebot is a leading and foremost voice broadcasting service provider in India and around the world. Effebot provides a user-friendly interface that allows you to set up and execute voice calls within a few minutes without the need to make a long code. Effebot. As a business owner, you will be able to get an ... read Effebot reviews & insights

    Effebot is a leading and foremost voice broadcasting service provider in India and around the ... read Effebot reviews & insights

    NA
    50 - 249
    2020
    Chandigarh, India
  • DID Global provides high-quality and efficient premium IP telephony services for business and personal communications that allow you to scale quickly, save advertising budgets and increase sales. Advantages of working with us: 1) Savings. You can save your budget in two ways: We provide advantageous rates for our clients. The banal phrase "price = quality" ... read DID Global reviews & insights

    DID Global provides high-quality and efficient premium IP telephony services for business and personal communications ... read DID Global reviews & insights

    $25 - $49/hr
    10 - 49
    2021
    London, United Kingdom
  • VoIP (Voice over Internet Protocol) is a popular communication technology that enables users to make voice calls over the internet instead of traditional phone lines. VoIP has several advantages over traditional phone services, including cost savings, greater flexibility, and better call quality. Voizcall is a company that offers VoIP services to businesses looking to improve ... read Voicall reviews & insights

    VoIP (Voice over Internet Protocol) is a popular communication technology that enables users to make ... read Voicall reviews & insights

    < $25/hr
    10 - 49
    2000
    Jersey City, United States
  • QualTel is a San Antonio telephone company that provides, hosted phone system in San Antonio to businesses in the area. In addition, we are a managed it services provider specializing in network data cabling installation.

    QualTel is a San Antonio telephone company that provides, hosted phone system in San Antonio ... read QualTel Technologies reviews & insights

    < $25/hr
    50 - 249
    2004
    San Antonio, United States
  • Software-based on-premise telephone systems, cloud solutions (hosted PBX), individual hosting, accessories, SIP trunking & support: Get advice now without obligation and use all the advantages of IP telephony !An IP PBX uses the Internet to transmit voice or video calls to other parties. The Internet protocols VoIP and SIP are used for this. This virtual ... read VoIP Spezialist reviews & insights

    Software-based on-premise telephone systems, cloud solutions (hosted PBX), individual hosting, accessories, SIP trunking & support: ... read VoIP Spezialist reviews & insights

    NA
    10 - 49
    Berlin, Germany
  • Cherry Berry UCM aka Unified Call Manager, also known as Unified Communications Manager (UCM), is a software-based call processing system developed by Systems. UCM is mainly used in enterprise environments and large organizations to manage and control their IP-based telephony network. It enables businesses to set up, manage, and control voice and video calls, voicemail, ... read Cherry Berry UCM reviews & insights

    Cherry Berry UCM aka Unified Call Manager, also known as Unified Communications Manager (UCM), is ... read Cherry Berry UCM reviews & insights

    NA
    10 - 49
    Lahore, Pakistan
  • Solutions 4 IT Birmingham, have been providing technology and IT Support for Birmingham businesses for over 20 years. Our Birmingham IT Support offices are open to provide quick and effective IT Support for your staff and remote workers with highly trained, knowledgeable and experienced staff. Our helpful and experienced IT Support staff can provide Phone, ... read Solutions 4 IT reviews & insights

    Solutions 4 IT Birmingham, have been providing technology and IT Support for Birmingham businesses for ... read Solutions 4 IT reviews & insights

    NA
    2 - 9
    Birmingham, United Kingdom
  • Fast, strong, and reliable Gigabit broadband. Our broadband is powerful, with up to 1,000 MBPS download speed for the ultimate connection. Full fibre, installed in under 14 days, we offer a super fast alternative to the tradiational BT phone line. Fully UK Support Our support teams are based right here in the heart of England. ... read Exascale reviews & insights

    Fast, strong, and reliable Gigabit broadband. Our broadband is powerful, with up to 1,000 MBPS ... read Exascale reviews & insights

    NA
    2 - 9
    2010
    Telford, United Kingdom
  • Cloud-based Hosted VoIP for Business, Schools, and Government. Helping businesses achieve success with better solutions. Hosted VoIP for Your Business – Cloud-based telephone service offers a flexible, scalable, and cost-effective communication solution for your business to improve efficiency and enhance customer experience.

    Cloud-based Hosted VoIP for Business, Schools, and Government. Helping businesses achieve success with better solutions. ... read Carolina Digital Phone Inc reviews & insights

    NA
    10 - 49
    2000
    Greensboro, United States
  • Cybtel is more than just a telecommunications company; we’re your bridge to seamless global communication. Our mission is to empower individuals and businesses to connect with the world effortlessly, transcending geographical boundaries and bringing people closer together. At Cybtel, we’re driven by innovation, reliability, and a commitment to your communication needs. We understand that in ... read Cybtel LLC reviews & insights

    Cybtel is more than just a telecommunications company; we’re your bridge to seamless global communication. ... read Cybtel LLC reviews & insights

    NA
    10 - 49
    2013
    Houston, United States
  • Mobiltel, a Mexican telecommunications company founded in 2009, emerged from the merger of two experienced integrator groups with over 15 years of expertise in voice and data services. Specializing in VoIP cloud solutions, Mobiltel offers a comprehensive suite of services including Virtual PBX, Virtual Numbers, SIP Trunking, CRM, SMS, and Software Call Centers, providing innovative ... read MOBILTEL reviews & insights

    Mobiltel, a Mexican telecommunications company founded in 2009, emerged from the merger of two experienced ... read MOBILTEL reviews & insights

    NA
    10 - 49
    2009
    City of Mexico, Mexico
  • Ada Tel Services (adatel.ro) is a Romanian company specializing in advanced communication solutions for businesses. They offer a range of services designed to enhance business communication efficiency, including VoIP telephony, virtual phone systems, bulk SMS, SIM hosting, and integration with platforms like Microsoft Teams. Their solutions are tailored to meet the needs of modern businesses, ... read Ada Tel Services reviews & insights

    Ada Tel Services (adatel.ro) is a Romanian company specializing in advanced communication solutions for businesses. ... read Ada Tel Services reviews & insights

    NA
    2 - 9
    2019
    Cluj-Napoca, Romania
  • Our story started back in 2010 with the great desire to make a significant contribution to the fast-growing contact center market. After a thorny path of trials and errors, we released our first innovative solution for inbound calls that include all necessary features for receiving and processing calls. Since that time, by gaining valuable experience ... read Voiptime reviews & insights

    Our story started back in 2010 with the great desire to make a significant contribution ... read Voiptime reviews & insights

    NA
    10 - 49
    2010
    Denver, United States

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The Magical Quadrant

Hover any bubble for the firm's exact scores. Filter the view using the controls on the right.

360-PERFORMANCE VIEW (Y) →
0255075100
Industry ContendersIndustry LeadersUpcoming AchieversMarket Influencers
0255075100
CORE COMPETENCIES (X) →

The four quadrants explained

Each card shows the count of firms in that quadrant and the top 5 by composite score.

Industry Contenders
Top-left · Y ≥ 50, X < 50
3FIRMS

Strong execution but broader service mix. High-quality generalists - good fit if your project crosses multiple disciplines in one engagement.

The Industry Leaders in detail

The 8 highest-scoring firms in the Industry Leaders quadrant. Each has both Core Competencies and 360-Performance ≥ 50. Click any card for the full profile.

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

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Average hourly rates by region.

Where you hire affects what you pay by up to 3×. Comparable quality is available across regions - the rate gap between the priciest and cheapest is the single biggest lever on a project budget.

Average hourly rate · USD

AUOceania$78/hr$78
USNorth America$51/hr$51
MXLATAM$43/hr$43
ZAAfrica$40/hr$40
GBWestern Europe$39/hr$39
INSouth Asia$39/hr$39
SGAsia Pacific$33/hr$33
UAEastern Europe$33/hr$33

What the gap actually buys you

The rate gap between the highest- and lowest-cost regions is largely a cost-of-living and labor-market gap - not a quality gap. Top-tier firms in lower-cost regions routinely deliver work competitive with premium markets at a fraction of the cost.

That said, time-zone overlap, language alignment, and IP protection vary by region. Eastern Europe and LATAM hit a sweet spot: meaningful cost savings with same-day overlap for US/EU clients.

~70%

Typical cost savings when moving a $100K/year dev contract from a premium market to a top value destination - comparable skill, comparable delivery quality.

All countries ranked by Value Score.

Every country with 100+ vetted firms in this category, ranked by Value Score.

CountryFirmsAvg RateAvg RatingValue ScoreAction
INIndia141$39/hr4.982View firms
CACanada109$45/hr582View firms
USUnited States772$51/hr4.677View firms
GBUnited Kingdom174$37/hr467View firms
INIndia
141 firms$39/hr4.9
Value Score82 / 100
CACanada
109 firms$45/hr5
Value Score82 / 100
USUnited States
772 firms$51/hr4.6
Value Score77 / 100
GBUnited Kingdom
174 firms$37/hr4
Value Score67 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Found your target region?

Browse all firms in your chosen country - or let us hand-pick matches based on your project, budget, and time-zone preference.

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Countries with the best Value Score for it services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
United States · $0-24/hr

412 firms in this tier - more than any other country, averaging 3.7 ★. Top picks: ETTE, CloudTalk, Intelice Solutions.

Mid-tier leader
United States · $50-99/hr

38 firms in this tier - more than any other country, averaging 5.0 ★. Top picks: Goldfish Code, Inc, Pumex, OrLANtech, inc.

Top tier leader
United States · $150+/hr

58 firms in this tier - more than any other country, averaging 5.0 ★. Top picks: LayerLogix, TruAdvantage, Integrated Computer Services, Inc..

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all it services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

Get 3 AI-Matched Firms